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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010200370
Report Date: 12/11/2025
Date Signed: 12/12/2025 09:03:35 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/06/2025 and conducted by Evaluator Kareeca Sykes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251106083121
FACILITY NAME:LAKESHORE CHILDREN'S CENTERFACILITY NUMBER:
010200370
ADMINISTRATOR:THOMPSON, RAE RITA FFACILITY TYPE:
850
ADDRESS:3518-3546 LAKESHORE AVENUETELEPHONE:
(510) 893-4048
CITY:OAKLANDSTATE: CAZIP CODE:
94610
CAPACITY:49CENSUS: 13DATE:
12/11/2025
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Michelle LeprohnTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Facility operating without a qualified director
INVESTIGATION FINDINGS:
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On 12/11/2025 at 3:30PM Licensing Program Analyst's (LPA's) Kareeca "Reeca" Sykes and Mone Flores conducted an Unannounced Subsequent Complaint Investigation at Lakeshore Children's Center. LPA's met with Authorized Facility Representative Michelle Leprohn and explained purpose of investigation. During the visit LPA's observed 13 preschool age children in care, in one classroom with two (2) staff. Facility Representative informed LPA's that there were currently 13 preschool age children enrolled in the facility. Complainant alleges that the facility operating without a qualified director. During the course of the investigation, LPA's inspected the facility, reviewed records and conducted interviews. When conducting interviews with multiple current and former staff members LPA's were informed that the facility has been operating without a qualified Director since September 2025. During the visit LPA conducted on 11/13/2025, LPA was told that S1 was an "Acting Director" until the position was filled, which S1 later informed LPA that they were just a Teacher and the facility currently did not have a Director.

Continued on Page 2 (LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20251106083121
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: LAKESHORE CHILDREN'S CENTER
FACILITY NUMBER: 010200370
VISIT DATE: 12/11/2025
NARRATIVE
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Page 2

Based on all interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. Exit interview was conducted with Michelle Leprohn. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20251106083121
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LAKESHORE CHILDREN'S CENTER
FACILITY NUMBER: 010200370
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/12/2025
Section Cited
CCR
101215.1(b)
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Child Care Center Directors Qualifications and Duties. (b)All child care centers shall have a director...This requirement has not been met as evidenced by: Based on interviews and record reviews the facility did not comply with the section cited above when LPA conducted a visit on 11/13/2025 and ....
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By 12/12/2025 Close of Business, the facility will submit a written statement to LPA, explaining how the facility will remain in compliance. LPA was also informed that facility is currently in the process of interviewing for a Director.
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LPA was told that S1 was an "Acting Director" until the position was filled, which S1 later informed LPA that they were just a Teacher and the facility currently did not have a Director. During this period multiple incidents have occured which poses an immediate risk to the health, safety or personal rights of children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3