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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010206129
Report Date: 01/27/2026
Date Signed: 01/27/2026 04:00:01 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/04/2025 and conducted by Evaluator Tasha Hackett-Alexander
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251204093930
FACILITY NAME:LANEY COLLEGE CHILDREN'S CENTERFACILITY NUMBER:
010206129
ADMINISTRATOR:ANDREWS, CYNTHIAFACILITY TYPE:
850
ADDRESS:900 FALLON STREETTELEPHONE:
(510) 464-3575
CITY:OAKLANDSTATE: CAZIP CODE:
94607
CAPACITY:98CENSUS: 49DATE:
01/27/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:ERIKA HARRELLTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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PERSONAL RIGHTS- Due to lack of supervision, child bit/knocked another child to ground causing injuries
INVESTIGATION FINDINGS:
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On January 27, 2026 Licensing Program Analyst (LPA) Tasha Alexander met with Center director Erika Harrell to deliver the findings to the above complaint allegation.

According to allegations, due to lack of supervision, a child bit/knocked another child to the ground causing injuries. On this analyst's initial visit, interviews with staff, record reviews and a tour of the facility playground was conducted. Relevant information was also requested and received. Further investigation has been conducted. Today, additional interviews were conducted. During investigation, it was revealed that a child sustained lacerations to the face during an altercation with another child while on the playground. The children were left under the supervision of a substitute teacher who was not aware/notified of the behaviors of one of the children.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22 101229(a), Division 12, Chapter 1, are being cited on the attached LIC. 9099D.
An exit interview was conducted with center director Erika Harrell
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20251204093930
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LANEY COLLEGE CHILDREN'S CENTER
FACILITY NUMBER: 010206129
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/27/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/10/2026
Section Cited
CCR
101229(a)
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101229 Responsibility for Providing Care and Supervision
(a) The licensee shall provide care and supervision as necessary to meet the children's needs.
This requirement was not met as evidenced by interviews which revealed that a substitute teacher was left to supervise children on the playground, but was not notified of a child's behaviors prior, leading to another child being injured.
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Since the incident, the facility has met with the parent to support the child in efforts to curb the behaviors. Staff now shadow the child &,engage the child to keep the child busy in efforts to anticipate and gage the child's behavior. The parent will sit in class two days per week. Licensee will submit an update by 2/10/26.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2