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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010208784
Report Date: 03/21/2025
Date Signed: 03/21/2025 02:09:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250121094926
FACILITY NAME:MOUNTAIN BOULEVARD MONTESSORI SCHOOLFACILITY NUMBER:
010208784
ADMINISTRATOR:WANKEN, DENNISFACILITY TYPE:
850
ADDRESS:4432 MOUNTAIN BOULEVARDTELEPHONE:
(510) 482-2850
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:45CENSUS: 31DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Dennis WankenTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff caused injury to child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/21/2025 at 11:30 AM, Licensing Program Analyst (LPA) Christina Watts conducted an unannounced Subsequent Complaint Investigation at Mountain Boulevard Montessori School. LPA met with owner, Dennis Wanken and explained the purpose of today’s inspection. During today's inspection, there were 31 children in care with 5 staff in 3 classrooms. Director stated there are 42 children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that Staff caused injury to child in care. During the course of the investigation completed a physical plant inspection, reviewed facility records and conducted interviews. At this time, LPA cannot determine if staff caused injury to child in care. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with owner, Dennis Wanken. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250121094926

FACILITY NAME:MOUNTAIN BOULEVARD MONTESSORI SCHOOLFACILITY NUMBER:
010208784
ADMINISTRATOR:WANKEN, DENNISFACILITY TYPE:
850
ADDRESS:4432 MOUNTAIN BOULEVARDTELEPHONE:
(510) 482-2850
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:42CENSUS: 31DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Dennis WankenTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled children in care in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
**THIS IS AN AMENDED REPORT**
On 03/21/2025 at 11:30 AM, Licensing Program Analyst (LPA) Christina Watts conducted an Unannounced Subsequent Complaint Investigation at Mountain Boulvard Montessori. LPA met with owner, Dennis Wanken and explained purpose of investigation. During today's inspection, there were 31 preschool children in care with 5 staff in 3 classrooms. Director stated there are 42 children enrolled. Finding for the above allegation was delivered during the inspection. Complainant alleges that Staff handled children in care in a rough manner. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. At this time, LPA cannot determine if staff handled children in a rough manner. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview was conducted with owner, Dennis Wanken. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 02-CC-20250121094926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: MOUNTAIN BOULEVARD MONTESSORI SCHOOL
FACILITY NUMBER: 010208784
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
03/28/2025
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain...or other actions of a punitive nature...This requirement has not been met as evidenced by:
1
2
3
4
5
6
7
By COB 03/28/2025, owner stated they will have conduct staff meeting and owner will submit sign in sheet and agenda. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
8
9
10
11
12
13
14
Based on interview, the licensee did not comply with the section cited above when staff handled children in a rough manner which poses an potential risk to the health, safety or personal rights of children in care.

8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Christina Watts
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250121094926

FACILITY NAME:MOUNTAIN BOULEVARD MONTESSORI SCHOOLFACILITY NUMBER:
010208784
ADMINISTRATOR:WANKEN, DENNISFACILITY TYPE:
850
ADDRESS:4432 MOUNTAIN BOULEVARDTELEPHONE:
(510) 482-2850
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:42CENSUS: 31DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Dennis WankenTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff forcefed children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
**THIS IS AN AMENDED REPORT**
On 03/21/2025 at 11:30 AM, Licensing Program Analyst (LPA) Christina Watts conducted an Unannounced Subsequent Complaint Investigation at Mountain Boulvard Montessori. LPA met with owner, Dennis Wanken and explained purpose of investigation. During today's inspection, there were 31 preschool children in care with 5 staff in 3 classrooms. Director stated there are 42 children enrolled. Finding for the above allegation was delivered during the inspection. Complainant alleges that Staff forcefed children in care. During the course of the investigation, LPA inspected the facility, reviewed records and conducted interviews. At this time, LPA canot determine if staff has forcefed children. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview was conducted with owner, Dennis Wanken. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 02-CC-20250121094926
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: MOUNTAIN BOULEVARD MONTESSORI SCHOOL
FACILITY NUMBER: 010208784
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type B
03/28/2025
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement has not been met as evidenced by:
1
2
3
4
5
6
7
By COB 03/28/2025, owner stated they will have conduct staff meeting and owner will submit sign in sheet and agenda. Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
8
9
10
11
12
13
14
Based on interviews, the licensee did not comply with the section cited above when staff was force feeding children which poses an potential risk to the health, safety or personal rights of children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/21/2025 and conducted by Evaluator Christina Watts
COMPLAINT CONTROL NUMBER: 02-CC-20250121094926

FACILITY NAME:MOUNTAIN BOULEVARD MONTESSORI SCHOOLFACILITY NUMBER:
010208784
ADMINISTRATOR:WANKEN, DENNISFACILITY TYPE:
850
ADDRESS:4432 MOUNTAIN BOULEVARDTELEPHONE:
(510) 482-2850
CITY:OAKLANDSTATE: CAZIP CODE:
94619
CAPACITY:42CENSUS: 31DATE:
03/21/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Dennis WankenTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff threw items at children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/21/2025 at 11:30 AM, Licensing Program Analyst (LPA) Christina Watts conducted an unannounced Subsequent Complaint Investigation at Mountain Boulevard Montessori School. LPA met with owner, Dennis Wanken and explained the purpose of today’s inspection. During today's inspection, there were 31 children in care with 5 staff in 3 classrooms. Owner stated there are 42 children enrolled. The finding for the above allegation was delivered during the inspection. Complainant alleges that staff threw items at children in care. During the course of the investigation completed a physical plant inspection, reviewed facility records and conducted interviews. At this time, LPA cannot determine if staff threw items at children in care. Based on the interviews and information obtained throughout the investigation, the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with owner, Dennis Wanken. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECTIVE DAYS.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Christina Watts
LICENSING EVALUATOR SIGNATURE:

DATE: 03/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 6