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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010210116
Report Date: 05/08/2026
Date Signed: 05/08/2026 10:00:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2026 and conducted by Evaluator Simerjit Kaur
COMPLAINT CONTROL NUMBER: 52-CC-20260313150222
FACILITY NAME:LLESA CHILDREN'S CENTERFACILITY NUMBER:
010210116
ADMINISTRATOR:REBECCA HESTERFACILITY TYPE:
850
ADDRESS:1399 ALMOND AVENUETELEPHONE:
(925) 424-0507
CITY:LIVERMORESTATE: CAZIP CODE:
94550
CAPACITY:100CENSUS: 47DATE:
05/08/2026
UNANNOUNCEDTIME BEGAN:
08:35 AM
MET WITH:Rebecca HesterTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care child in a rough manner
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On May 8, 2026, at 8:30 am, Licensing Program Analyst (LPA) Simerjit Kaur conducted a complaint investigation. LPA met with the director Rebecca Hester. Present during today's visit were preschool aged 47 children and 8 staff members. During the course of the investigation, LPA conducted interviews and record review.

It was alleged that staff handled day care child in a rough manner. Based on observations, and interviews, LPA received conflicting information that staff handled day care child in a rough manner. LPA determined although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

Exit interview was conducted with director Rebecca Hester and appeal rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Simerjit Kaur
LICENSING EVALUATOR SIGNATURE:

DATE: 05/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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