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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010211776
Report Date: 12/12/2025
Date Signed: 12/12/2025 03:54:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Randy Miranda
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251117101504
FACILITY NAME:HIS GROWING GROVEFACILITY NUMBER:
010211776
ADMINISTRATOR:JENNIFER YOUNGBLOODFACILITY TYPE:
830
ADDRESS:2490 GROVE WAYTELEPHONE:
(510) 581-5088
CITY:CASTRO VALLEYSTATE: CAZIP CODE:
94546
CAPACITY:24CENSUS: 13DATE:
12/12/2025
UNANNOUNCEDTIME BEGAN:
01:40 PM
MET WITH:Chizu BuckalewTIME COMPLETED:
03:55 PM
ALLEGATION(S):
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Qualifications - Unqualified staff is providing care and supervision to daycare children.
INVESTIGATION FINDINGS:
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On December 12, 2025, at 1:40pm Licensing Program Analysts (LPA) Randy Miranda met with Transitional Co-Director Chizu Buckalew and Senior Pastor Hallie Hottle to deliver the findings from a complaint investigation for the above allegation. Present for the inspection were the transitional co-director, senior pastor, 4 teachers, 2 teacher’s aide, and 13 infants in care.

Based on information obtained through interviews, record reviews, and observations, the infant center classroom was staffed with individuals who were not infant qualified to work with infants. The incident arose from a staffing situation in which unqualified staff temporarily filled in for the fully qualified infant teacher, supervising infants alongside teacher aides.

The preponderance of evidence standard has been met. The allegation that the daycare had unqualified staff providing care and supervision to daycare children is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, Subchapter 02, Section 101415(c) is cited on the attached LIC 9099D.
A notice of site visit was provided and must remain posted for 30 days. Appeal Rights provided. Exit interview conducted and report was reviewed with transitional co-director Chizu Buckalew and Senior Pastor Hallie Hottle.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 52-CC-20251117101504
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: HIS GROWING GROVE
FACILITY NUMBER: 010211776
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/12/2025
Section Cited
CCR
101415(c)
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Title 22, Division 12, Chapter 1, Subchapter 02, Section 101415(c) - At least three of the semester or equivalent quarter units required in Sections 101215.1(h)(1)(B), (h)(2) and (h)(3) shall be related to the care of infants.
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The Director will ensure that qualified staff are assigned to the care of infants at the facility at all times. The Director will submit a statement via email, outlining the staffing plan for infants moving forward. Due to winter break, POC Due Date is 01/09/2026.
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This requirement was not met: based on interviews and record reviews, it was determined that an unqualified staff provided care and supervision to daycare infants.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Randy Miranda
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2