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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010212559
Report Date: 12/11/2025
Date Signed: 12/11/2025 04:38:58 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/24/2025 and conducted by Evaluator Kareeca Sykes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251124164641
FACILITY NAME:LAKESHORE CHILDREN'S CENTERFACILITY NUMBER:
010212559
ADMINISTRATOR:THOMPSON, RAE RITA FFACILITY TYPE:
840
ADDRESS:3518-3546 LAKESHORE AVENUETELEPHONE:
(510) 893-4048
CITY:OAKLANDSTATE: CAZIP CODE:
94610
CAPACITY:65CENSUS: DATE:
12/11/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Michelle LeProhnTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Absence of Supervision
INVESTIGATION FINDINGS:
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On 12/11/2025 at 1:00PM Licensing Program Analyst's (LPA's) Kareeca "Reeca" Sykes and Mone Flores conducted an Unannounced Subsequent Complaint Investigation at Lakeshore Children's Center. LPA's met with Authorized Facility Representative Michelle Leprohn and explained purpose of the investigation. During the visit LPA's did not observe any school age children in care, although the facility representative informed LPA's there are currently 45 school age children enrolled. Finding for the above allegation was delivered during the inspection. Complainant alleges that there was an Absence of Supervision at the facility. During the course of the investigation, LPA's inspected the facility, reviewed records and conducted interviews. It was determined that there have been multiple occasions where a lack of adequate supervision at the facility has resulted in conflicts and physical altercations between children. Based on the interviews and all information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.
Exit interview was conducted with Authorized Facility Representative Michelle LeProhn. Appeal rights were provided. A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20251124164641
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: LAKESHORE CHILDREN'S CENTER
FACILITY NUMBER: 010212559
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/12/2025
Section Cited
CCR
101229(a)(1)
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101229 Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision...(1) No child(ren) shall be left without the supervision of a teacher at any time...This requirement has not been met as evidenced by:
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By 12/12/2025 Close of Business, the facility will submit a written statement to LPA, explaining the importance of 100% supervision and how the facility will remain in compliance.
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Based on interviews, the facility did not comply with the section cited above when C1 and C2 were left unsupervised in the "ladies dressing room" area off the green room on multiple occasion which resulted in a physical altercation between the two children which poses an immediate risk to the health, safety or personal rights of children in care.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kareeca Sykes
LICENSING EVALUATOR SIGNATURE:

DATE: 12/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2