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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010213755
Report Date: 02/07/2024
Date Signed: 02/13/2024 07:40:15 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2024 and conducted by Evaluator Catherine Fernandes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240207124413
FACILITY NAME:WEE CARE PRESCHOOL AND CHILD CAREFACILITY NUMBER:
010213755
ADMINISTRATOR:WILSON, EMERALDFACILITY TYPE:
830
ADDRESS:2133 CENTRAL AVENUETELEPHONE:
(510) 523-7858
CITY:ALAMEDASTATE: CAZIP CODE:
94501
CAPACITY:24CENSUS: 9DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
12:11 PM
MET WITH:Carrie JonesTIME COMPLETED:
03:15 PM
ALLEGATION(S):
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Facility is operating out of ratio
INVESTIGATION FINDINGS:
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On 02/07/24, at 12:11PM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation and met with Director Carrie Jones. Present in care were 9 infants and three additional staff members.

An allegation was made that the facility was out of ratio by leaving two aides alone with infants. Due to an unuasal incident Director Carrie Jones confirmed that she sent the teacher out off the classroom leaving the classroom out of ratio. Therefore, the allegation is SUBSTANTIATED, the preponderance of evidence standard has been met.

LPA Fernandes informed Director Carrie Jones that this report dated 2/7/24 documents one Type A. Type A citations which shall be posted for 30 consecutive days as there is immediate risk to the safety risk to the children in care.

Report continues on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20240207124413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: WEE CARE PRESCHOOL AND CHILD CARE
FACILITY NUMBER: 010213755
VISIT DATE: 02/07/2024
NARRATIVE
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Also, LPA Fernandes informed the Director Jones to provide a copy of this licensing report dated 2/7/24 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Title 22, California Code of Regulations are being cited on the attached LIC 9099D.



Exit interview conducted with Director Jones
Appeal Rights, Report, LIC9224 and Notice of Site visit provided.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20240207124413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: WEE CARE PRESCHOOL AND CHILD CARE
FACILITY NUMBER: 010213755
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/07/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/08/2024
Section Cited
CCR
101416.5(a)
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Staff infant Ratio: (a) In addition to Sections 101216.3 (c), (e), (g) and (h), and notwithstanding Sections 101216.3, (a), (b), (d) and (f), the following shall apply: There shall be a ratio of one teacher for every four infants in attendance. This requirement has not been met as evidenced by:
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The center will review staff infant ratio regulations and send a statement of understanding to CCL by POC date.

Director will also review daily schedule to ensure ratios are always met.
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Based on conformation from Director Carrie Jones the infant classroom was out of ratio, which is an immediate safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3