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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010214881
Report Date: 02/24/2026
Date Signed: 02/24/2026 04:15:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2025 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251223142927
FACILITY NAME:BUSD - HOPKINS STREETFACILITY NUMBER:
010214881
ADMINISTRATOR:ROGIN, MADELEINEFACILITY TYPE:
850
ADDRESS:1810 HOPKINS STREETTELEPHONE:
(510) 644-8939
CITY:BERKELEYSTATE: CAZIP CODE:
94707
CAPACITY:140CENSUS: 15DATE:
02/24/2026
UNANNOUNCEDTIME BEGAN:
02:11 PM
MET WITH:Madeleine RoginTIME COMPLETED:
04:26 PM
ALLEGATION(S):
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Staff do not provide a safe environment for child in care
Staff do not report incidents to appropriate parties
INVESTIGATION FINDINGS:
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On February 24, 2026 at 2:11pm, Licensing Program Analyst (LPA) Indira Loza arrived at the facility to conclude the complaint investigation for the above allegations. LPA met with Director Madeleine Rogin and explained the purpose of today's visit. Present during today's visit were 15 preschoolers and 3 staff. LPA toured the facility for a Health and Safety check.

During the course of the investigation, LPA conducted observations, interviews, and reviewed records. It was alleged that a child's stomach was stepped on by another child and the incident was not reported to the parents. It was also alleged that a child's hand was injured and not reported to the child's parents. Based on the information collected, it was determined that the children are not getting injured more than what is typical in a
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20251223142927
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: BUSD - HOPKINS STREET
FACILITY NUMBER: 010214881
VISIT DATE: 02/24/2026
NARRATIVE
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daycare setting and the staff are providing adequate supervision. Additionally, when the children do get injured, the appropriate parties are being notified of the incidents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated

Exit Interview conducted. Report Reviewed with Director Madeleine Rogin. A copy of the report was provided. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2