010215003-3-28-2023-02-CC-LDYN-CRDN69-20230430101044

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 010215003
Report Date: 03/28/2023
Date Signed: 03/28/2023 12:21:14 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2023 and conducted by Evaluator Phyllis Dyer

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20230209162955

FACILITY NAME:	OAKLAND HEAD START - ARROYO VIEJO PARK		FACILITY NUMBER:	010215003
ADMINISTRATOR:	ORURUO, VIVIAN		FACILITY TYPE:	850
ADDRESS:	7701 KRAUSE AVENUE		TELEPHONE:	(510) 615-5757
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94605
CAPACITY:	16	CENSUS: 6	DATE:	03/28/2023
		UNANNOUNCED	TIME BEGAN:	10:35 AM
MET WITH:	Angelita Harris		TIME COMPLETED:	12:40 PM

ALLEGATION(S):

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Day-care child was left in a soiled diaper for a long period of time.

INVESTIGATION FINDINGS:

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Licensing Program Analyst Lisa Dyer met with Director Angelita Harris regarding the above allegation of Day-care child was left in a soiled diaper for a long period of time. Present today at the facility is the director, 2 teachers, and 6 day-care children.
Parent was concerned because occasionally the child’s diaper was soiled at pick up. Facility provided Diaper logs that showed children were checked and/or changed an average of 7 times a day. Staff were observed changing children frequently (even within a span of 10 minutes). Although staff did not always check the child's diaper at the end of the day immediately prior to pick-up, they state that children are checked and changed frequently, and no children are left in a soiled diaper for a long period of time.
It cannot be proven or disproven whether Day-care child was left in a soiled diaper for a long period of time. Therefore, this allegation will be finalized as Unsubstantiated.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Phyllis Dyer
LICENSING EVALUATOR SIGNATURE:	DATE: 03/28/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/28/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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