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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 010215639
Report Date: 01/22/2026
Date Signed: 01/22/2026 05:48:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Kassandra Medrano
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251117133737
FACILITY NAME:BAY AREA CHILD CARE - MILLARDFACILITY NUMBER:
010215639
ADMINISTRATOR:MUJEEB, ANJUMFACILITY TYPE:
840
ADDRESS:5200 VALPEY PARK DRIVETELEPHONE:
(510) 683-8810
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:50CENSUS: 38DATE:
01/22/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Anjum MujeebTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Staff inappropriately handled a child in care.
INVESTIGATION FINDINGS:
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On January 22, 2026, Licensing Program Analysts (LPAs) Kassandra Medrano and Diana Campos conducted a subsequent investigation regarding the above allegations. Present in the facility were 38 children, and 4 staff. It was alleged that there was an incident that resulted in a staff inappropriately handling a child while in care resulting in their hair being pulled.

Based on the information gathered, there is not a preponderance of evidence to prove that staff inappropriately handled a child. Therefore, the above allegation is determined to be UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur.


A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative, Anjum.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/17/2025 and conducted by Evaluator Kassandra Medrano
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20251117133737

FACILITY NAME:BAY AREA CHILD CARE - MILLARDFACILITY NUMBER:
010215639
ADMINISTRATOR:MUJEEB, ANJUMFACILITY TYPE:
840
ADDRESS:5200 VALPEY PARK DRIVETELEPHONE:
(510) 683-8810
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:50CENSUS: 38DATE:
01/22/2026
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Anjum MujeebTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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9
Staff threatens daycare children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kassandra Medrano and Diana Campos, conducted a subsequent site visit to the facility to deliver investigation findings. LPA met with Director, Anjum Mujeeb, and the purpose of the visit was explained. Present in the facility were 38 children and 4 staff.

It was alleged that staff tell children that if they are not listening, staff will take photos or videos of them and send them to their parents. During the course of the investigation, Licensing Program Analyst (LPA) Medrano interviewed staff, management, and children. LPA also conducted observations and reviewed relevant information. Based on interviews, observations, and information gathered, it was determined that staff do tell children that they will take photos and videos as a method to encourage children to listen while in care. Although there was no evidence that photos or videos sent to parents or guardians.The allegation noted above is substantiated, meaning the allegation is valid because the preponderance of the evidence standard has been met.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the facility representative, Anjum.

California Code of Regulations, Title 22 deficiencies are being cited on the following page(s):
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20251117133737
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: BAY AREA CHILD CARE - MILLARD
FACILITY NUMBER: 010215639
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/23/2026
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (3)To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.
This requirement was not as evidenced by:
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Facility to conduct a training on personal rights, positive guidance, and appropriate communication. Director to submit plan of what is covered and documentation of staff that participated.
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Based on interviews and documents recieved it was found that staff will tell children that they will take videos or photos of children and send to their parents if they do not listen. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 01/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3