010216108-10-13-2025-02-CC-MMEA-DN52CU-20251104161716

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 010216108
Report Date: 10/13/2025
Date Signed: 10/13/2025 01:27:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20250815155051

FACILITY NAME:	OAKLAND HEAD START - TASSAFARONGA		FACILITY NUMBER:	010216108
ADMINISTRATOR:	LISA ROSS		FACILITY TYPE:	850
ADDRESS:	975- 85TH AVENUE		TELEPHONE:	(510) 639-0580
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94621
CAPACITY:	25	CENSUS: 3	DATE:	10/13/2025
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Scoggins, Harold		TIME COMPLETED:	01:41 PM

ALLEGATION(S):

1
2
3
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5
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7
8
9

Staff insisted in feeding a child who did not want to eat.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 10/13/25 at 8:15 am Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Family Advocate Harold Scoggins. During the visit there were 3 Preschool aged children in care and 2 additional staff. During today's visit LPA observed classroom activity, interviewed staff, interviewed children, and Delivered findings.

An allegation was made that staff insisted in feeding a child who did not want to eat. Interviews indicated while at times the children don't want to eat certain foods the staff encourage them to try foods and haven't been forcing them to eat. The allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Finding was delivered. Exit interview conducted and report was provided to Family Advocate Harold Scoggins.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 7

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20250815155051

FACILITY NAME:	OAKLAND HEAD START - TASSAFARONGA		FACILITY NUMBER:	010216108
ADMINISTRATOR:	LISA ROSS		FACILITY TYPE:	850
ADDRESS:	975- 85TH AVENUE		TELEPHONE:	(510) 639-0580
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94621
CAPACITY:	10	CENSUS: 3	DATE:	10/13/2025
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Scoggins, Harold		TIME COMPLETED:	01:41 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

day-care child forced to remain on napping cot while awake.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 10/13/25 at 8:15 am Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Family Advocate Harold Scoggins. During the visit there were 3 Preschool aged children in care and 2 additional staff. During today's visit LPA observed classroom activity, interviewed staff, interviewed children, and Delivered findings.

An allegation was made that a day-care child was forced to remain on napping cot while awake. Interviews indicated the children are given books to read on their mats or allowed to read/play in the quiet area in the corner of the classroom. The allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Finding was delivered. Exit interview conducted and report was provided to Family Advocate Harold Scoggins.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 2 of 7

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20250815155051

FACILITY NAME:	OAKLAND HEAD START - TASSAFARONGA		FACILITY NUMBER:	010216108
ADMINISTRATOR:	LISA ROSS		FACILITY TYPE:	850
ADDRESS:	975- 85TH AVENUE		TELEPHONE:	(510) 639-0580
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94621
CAPACITY:	10	CENSUS: 3	DATE:	10/13/2025
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Scoggins, Harold		TIME COMPLETED:	01:41 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

child obtained injury while in care.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 10/13/25 at 8:15 am Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Family Advocate Harold Scoggins. During the visit there were 3 Preschool aged children in care and 2 additional staff. During today's visit LPA observed classroom activity, interviewed staff, interviewed children, and Delivered findings.

An allegation was made that a child obtained injury while in care. Interviews indicated a child did sustain an injury while in care, but was adequately supervised at the time of injury and fell on playground turf that cushioned the fall. The allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Finding was delivered. Exit interview conducted and report was provided to Family Advocate Harold Scoggins.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 4 of 7

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2025 and conducted by Evaluator Mario Caro

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20250815155051

FACILITY NAME:	OAKLAND HEAD START - TASSAFARONGA		FACILITY NUMBER:	010216108
ADMINISTRATOR:	LISA ROSS		FACILITY TYPE:	850
ADDRESS:	975- 85TH AVENUE		TELEPHONE:	(510) 639-0580
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94621
CAPACITY:	10	CENSUS: 3	DATE:	10/13/2025
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Scoggins, Harold		TIME COMPLETED:	01:41 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

child denied a second serving of fruit.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 10/13/25 at 8:15 am Licensing Program Analyst (LPA) Mario Caro conducted an Unannounced Continued Complaint Investigation and met with Family Advocate Harold Scoggins. During the visit there were 3 Preschool aged children in care and 2 additional staff. During today's visit LPA observed classroom activity, interviewed staff, interviewed children, and Delivered findings.

An allegation was made that a child was denied a second serving of fruit. Interviews indicated the children are offered a variety of different food and are given seconds if they want more. The allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Finding was delivered. Exit interview conducted and report was provided to Family Advocate Harold Scoggins.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:	DATE: 10/13/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/13/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 7 of 7