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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412242
Report Date: 02/08/2024
Date Signed: 02/08/2024 02:44:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20240117121733
FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 12DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Rup Malhoptra & Kulbir SinghTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Provider forced infants to sleep
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 8, 2024 at 12:30 PM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the licensees, Rup Malhoptra & Kulbir Singh and advised them of the purpose of the inspection. Present for the inspection was fingerprint cleared assistant Fnu Geeta Rani, eight (8) preschool age children, and four (4) infant children. The facility was toured inside and out by the LPA and the licensees.

LPA conducted interviews with the licensee(s),parents, an made observations regarding the allegation that the provider forced infants to sleep. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider forced infants to sleep is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra & Kulbir Singh.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20240117121733

FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:22750 MOURA COURTTELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 12DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Rup Malhoptra & Kulbir SinghTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/Lack of Supervision-Provider did not supervise infants while they were sleeping
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 8, 2024 at 12:30 PM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the facility licensees, Rup Malhoptra & Kulbir Singh and advised them of the purpose of the inspection. Present for the inspection was fingerprint cleared assistant Fnu Geeta Rani, eight (8) preschool age children, and four (4) infant children. The facility was toured inside and out by the LPA and the licensees.

LPA conducted interviews with the licensee(s),parents, an made observations regarding the allegation that the provider did not supervise infants while they were sleeping. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider did not supervise infants while they were sleeping is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra & Kulbir Singh.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20240117121733

FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:22750 MOURA COURTTELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 12DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Rup Malhoptra & Kulbir SinghTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/Lack of Supervision-Provider did not ensure that door to room where infants were sleeping
remained open
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 8, 2024 at 12:30 PM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the facility licensees, Rup Malhoptra & Kulbir Singh and advised them of the purpose of the inspection. Present for the inspection was fingerprint cleared assistant Fnu Geeta Rani, eight (8) preschool age children, and four (4) infant children. The facility was toured inside and out by the LPA and the licensees.

LPA conducted interviews with the licensee(s),parents, an made observations regarding the allegation that the provider did not ensure that door to room where infants were sleeping remained open. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider did not ensure that door to room where infants were sleeping remained open is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra & Kulbir Singh.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20240117121733

FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:22750 MOURA COURTTELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 12DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Rup Malhoptra & Kulbir SinghTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Medication-Provider did not ensure medications were stored where they are inaccessible to children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 8, 2024 at 12:30 PM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the facility licensees, Rup Malhoptra & Kulbir Singh and advised them of the purpose of the inspection. Present for the inspection was fingerprint cleared assistant Fnu Geeta Rani, eight (8) preschool age children, and four (4) infant children. The facility was toured inside and out by the LPA and the licensees.

LPA conducted interviews with the licensee(s),parents, an made observations regarding the allegations that the provider did not ensure medications were stored where they are inaccessible to children. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider did not ensure medications were stored where they are inaccessible to children is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra & Kulbir Singh.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/17/2024 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20240117121733

FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:22750 MOURA COURTTELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 12DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Rup Malhoptra & Kulbir SinghTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Neglect/ Lack of Supervision-Provider did not appropriately supervise day care children
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 8, 2024 at 12:30 PM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the facility licensees, Rup Malhoptra & Kulbir Singh and advised them of the purpose of the inspection. Present for the inspection was fingerprint cleared assistant Fnu Geeta Rani, eight (8) preschool age children, and four (4) infant children. The facility was toured inside and out by the LPA and the licensees.

LPA conducted interviews with the licensee(s),parents, an made observations regarding the allegation that the provider did not appropriately supervise day care children. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider did not appropriately supervise day care children is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra & Kulbir Singh.
Unsubstantiated
Estimated Days of Completion: 30
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 5