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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412242
Report Date: 07/16/2025
Date Signed: 07/16/2025 10:46:34 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2025 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20250523132845
FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 9DATE:
07/16/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Rup MalhotraTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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9
Personal Rights-Licensee uses carseats as restraint devices on children in care as a form of punishment.
INVESTIGATION FINDINGS:
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On July 16, 2025 at 8:00 AM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the licensees, Rup Malhoptra and advised her of the purpose of the inspection. Present for the inspection were fingerprint cleared daughter, assistant, and son. Also present during the visit were six (6) preschool age children, and three (3) infant children.

LPA conducted interviews with the licensee, staff, an made observations regarding the allegation that the provider uses carseats/feeding chairs as restraint devices on children in care as a form of punishment. Based on LPAs observations and interviews which were conducted the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED.

The license must ensure that parents receive a copy of this report, deficiency notice, signed lic 9224 & placed in children's files, as well as post report & site visit notice for 30 days. Any new parents - for the next 1 year - must also receive a copy of report & lic 9224.

See LIC. 9099D for deficiency. Exit interview was conducted, and appeal rights were discussed with licensee, Rup Malhoptra.

Substantiated
Estimated Days of Completion: 10
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2025 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20250523132845

FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:22750 MOURA COURTTELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 9DATE:
07/16/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Rup MalhotraTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Licensee leaves children unsupervised in an isolation room
INVESTIGATION FINDINGS:
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5
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8
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10
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13
On July 16, 2025 at 8:00 AM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the licensees, Rup Malhoptra and advised her of the purpose of the inspection. Present for the inspection was fingerprint cleared husband, daughter, and son. Also present during the visit were six (6) preschool age children, and three (3) infant children.

LPA conducted interviews with the licensee(s), staff, an made observations regarding the allegation that the provider leaves children unsupervised in an isolation room. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider leaves children unsupervised in an isolation room is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra.
Unsubstantiated
Estimated Days of Completion: 10
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/23/2025 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20250523132845

FACILITY NAME:MALHOTRA, RUP & SINGH, KULBIRFACILITY NUMBER:
013412242
ADMINISTRATOR:MALHOTRA, RUPFACILITY TYPE:
810
ADDRESS:22750 MOURA COURTTELEPHONE:
(510) 728-0548
CITY:HAYWARDSTATE: CAZIP CODE:
94541
CAPACITY:14CENSUS: 1DATE:
07/16/2025
UNANNOUNCEDTIME BEGAN:
08:00 AM
MET WITH:Rup MalhotraTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights-Licensee allows children to be left in highchairs for extended periods of time.
INVESTIGATION FINDINGS:
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2
3
4
5
6
7
8
9
10
11
12
13
On July 16, 2025 at 8:00 AM Licensing Program Analysts (LPA) Elimika Woods conducted an unannounced inspection to conclude a complaint investigation and met with the licensees, Rup Malhoptra and advised her of the purpose of the inspection. Present for the inspection was fingerprint cleared husband, daughter, and son. Also present during the visit were six (6) preschool age children, and three (3) infant children.

LPA conducted interviews with the licensee(s), staff, an made observations regarding the allegation that the provider allows children to be left in highchairs for extended periods of time. Based on the interviews and observations conducted, this agency has investigated the complaint alleging that the provider allows children to be left in highchairs for extended periods of time is UNSUBSTANTIATED, although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur.

Exit interview was conducted, and appeal rights were discussed with licensees, Rup Malhoptra.
Unsubstantiated
Estimated Days of Completion: 10
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 52-CC-20250523132845
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: MALHOTRA, RUP & SINGH, KULBIR
FACILITY NUMBER: 013412242
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/16/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/17/2025
Section Cited
CCR
102423(a)(2)
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Personal Rights-Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
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The licensee and staff shall watch the video on personal rights at http://ccld childcarevideos.org and write a summary of what they learned from the video and submit the summary to CCL by 07/17/2025 by fax text message, or email.
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To receive safe, healthful, and comfortable accommodations, furnishings, and equipment. Thi requirement was not met as evidence by children being placed in feeding chairs/carseats placed inside a pack and play, which poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4