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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412309
Report Date: 09/27/2024
Date Signed: 09/27/2024 01:14:52 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2024 and conducted by Evaluator Catherine Fernandes
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240923131245
FACILITY NAME:FOOTHILL SQUARE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
013412309
ADMINISTRATOR:GLORIA SPANN-LESLIEFACILITY TYPE:
830
ADDRESS:10700 MACARTHUR BOULDVARD #10TELEPHONE:
(510) 562-4468
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:16CENSUS: 7DATE:
09/27/2024
UNANNOUNCEDTIME BEGAN:
08:38 AM
MET WITH:Sumira ThapaTIME COMPLETED:
01:20 PM
ALLEGATION(S):
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There are bed bugs at the center that bit a child in care
INVESTIGATION FINDINGS:
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On 9/27/24, at 8:38AM, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegation and met with Director Sumira Thapa. Present in care were seven infants with two additional staff members. During the investigation LPA Fernandes conducted interviews, inspected the classroom, and reviewed center documentation regarding the allegation.

An allegation was made that a child in care was bitten by bed begs, LPA observed photos of an infant that had 10 bite marks on thier body. LPA also obtained and reviewed a pest conrtol report that stated there was evidence of bed bugs in the same classroom. Interviews also indicated that there were bed bugs at the center. Therefore, the allegation is SUBSTANTIATED, the preponderance of evidence standard has been met. Title 22, California Code of Regulations are being cited on the attached LIC 9099D.

Exit interview conducted with Director
Appeal Rights, Report, and Notice of Site visit provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20240923131245
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: FOOTHILL SQUARE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 013412309
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/27/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/04/2024
Section Cited
CCR
101223(a)(2)
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Personal Rights: The licensee shall ensure that each child is accorded the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement has not been met as evidenced by:
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The center needs conduct a deep cleaning of all areas of the classroom prior to having children in care agian and provide proof to CCLD by POC date.
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Based on interviews, observations and center documents there was a bed bug incident where a child was bitten while at the center which is a potential health risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2