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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013412625
Report Date: 09/06/2024
Date Signed: 09/06/2024 12:01:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2024 and conducted by Evaluator Tasha Hackett-Alexander
COMPLAINT CONTROL NUMBER: 02-CC-20240802100658
FACILITY NAME:KINDERCARE LEARNING CENTER, #1335FACILITY NUMBER:
013412625
ADMINISTRATOR:BALLANCE, PATRICIAFACILITY TYPE:
850
ADDRESS:2155 NORTH LOOP ROADTELEPHONE:
(510) 521-3227
CITY:ALAMEDASTATE: CAZIP CODE:
94502
CAPACITY:81CENSUS: 44DATE:
09/06/2024
UNANNOUNCEDTIME BEGAN:
08:50 AM
MET WITH:PATRICIA BALLANCETIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
OTHER- staff smoke marijuana at the daycare
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On September 6, 2024, Licensing Program Analyst (LPA) Tasha Alexander met with center director Patricia Ballance to deliver the findings to the above complaint allegation.

Upon arrival there are 44 preschool age children present along with 7 preschool staff. During this analyst's last visit, interviews was conducted with staff. Today a brief interview has been conducted with the director.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted with center director Patricia Ballance.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Monica Mathur
LICENSING EVALUATOR NAME: Tasha Hackett-Alexander
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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