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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013414662
Report Date: 06/12/2025
Date Signed: 06/12/2025 10:56:55 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/04/2025 and conducted by Evaluator Kayla Merchant
COMPLAINT CONTROL NUMBER: 02-CC-20250604102304
FACILITY NAME:WADE, NATASHIAFACILITY NUMBER:
013414662
ADMINISTRATOR:WADE, NATASHIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 423-1509
CITY:OAKLANDSTATE: CAZIP CODE:
94601
CAPACITY:14CENSUS: 8DATE:
06/12/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Natasha Wade BellTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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Facility was over-capacity on at least one occassion
INVESTIGATION FINDINGS:
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On 6/12/2025 at 9:00 AM, Licensing Program Analysts (LPAs) K. Merchant and D. Campos conducted an unannounced Complaint Investigation at Natashia Wade Bell's Large Family Child Care Home. LPAs met with Licensee and explained the purpose of investigation. There are 3 infants, 5 preschooler and 1 school age child in care today. Present during today's visit is the licensee, licensee's husband and 2 assistants.
Complainant alleges that facility was over-capacity on at least one occassion.
During course of investigation LPAs conducted facility inspection, observations, record review, interviews and obtained documents. During an interview with the licensee, it was disclosed that on at least one occassion she transported children while other children were at the facility with the assistants which made her facility over the maximum number of children for whom care may be provided at any one time. Therfore a Type A violation is being cited today.
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Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20250604102304
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: WADE, NATASHIA
FACILITY NUMBER: 013414662
VISIT DATE: 06/12/2025
NARRATIVE
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The attached type A violation is cited today and must be corrected by the due date. Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. All parents/guardians must sign an acknowledgement form of proof of receiving this report (LIC9224). The LIC 9224 must be placed in the child's file to be reviewed by licensing.

Exit interview was conducted with licensee, Natashia Wade Bell.
A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 DAYS.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20250604102304
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: WADE, NATASHIA
FACILITY NUMBER: 013414662
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/12/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/13/2025
Section Cited
CCR
102416.5
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102416.5 Staffing Ratio and Capacity
(a) The capacity specified on the license shall be the maximum number of children for whom care may be provided at any one time.

This requirement was not met as evidenced by:
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Today LPAs observered licensee in ratio/within the licensed capacity today.
Licensee must submit a plan on how she will prevent capacity overages during tranportation of children. POC is due 6/13/2025.
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Licensee stated that sometimes while transporting children she has exeeded her capacty of 14 children in care between children present at the facility and children being transported.
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Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Kayla Merchant
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3