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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013416181
Report Date: 08/05/2025
Date Signed: 08/05/2025 05:34:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/11/2025 and conducted by Evaluator Janai McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250711160633
FACILITY NAME:RUSSELL-JONES, TAMMIEFACILITY NUMBER:
013416181
ADMINISTRATOR:RUSSELL-JONES, TAMMIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 632-1727
CITY:OAKLANDSTATE: CAZIP CODE:
94603
CAPACITY:14CENSUS: DATE:
08/05/2025
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:TIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee not meeting requirements for being present at the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janai McClain met with licensee Tammie Russell-Jones to conduct the complaint investigation for the above allegation. Present during today's visit were 9 children and 1 staff. LPA conducted a tour for a health and safety check.

During the investigation, LPA conducted facility inspection, observations, interviews, and obtained documents. During interviews LPA received conflicting information and is unable to determine if licensee is meeting requirements for being present at the facility. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted. Report and Appeal Rights reviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Janai McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/11/2025 and conducted by Evaluator Janai McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250711160633

FACILITY NAME:RUSSELL-JONES, TAMMIEFACILITY NUMBER:
013416181
ADMINISTRATOR:RUSSELL-JONES, TAMMIEFACILITY TYPE:
810
ADDRESS:9307 D STREETTELEPHONE:
(510) 632-1727
CITY:OAKLANDSTATE: CAZIP CODE:
94603
CAPACITY:14CENSUS: 9DATE:
08/05/2025
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Tammie Russell-JonesTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Daycare children kept in feeding chairs outside of meal times
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janai McClain met with licensee Tammie Russell-Jones to conduct the complaint investigation for the above allegation. Present during today's visit were 9 children and 1 staff. LPA conducted a tour for a health and safety check.

During the investigation, LPA conducted facility inspection, observations, interviews, and obtained documents. During interviews LPA received conflicting information and is unable to determine if day care children are kept in feeding chairs outside of meal times. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted. Report and Appeal Rights reviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Janai McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/11/2025 and conducted by Evaluator Janai McClain
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250711160633

FACILITY NAME:RUSSELL-JONES, TAMMIEFACILITY NUMBER:
013416181
ADMINISTRATOR:RUSSELL-JONES, TAMMIEFACILITY TYPE:
810
ADDRESS:9307 D STREETTELEPHONE:
(510) 632-1727
CITY:OAKLANDSTATE: CAZIP CODE:
94603
CAPACITY:14CENSUS: 9DATE:
08/05/2025
UNANNOUNCEDTIME BEGAN:
02:45 PM
MET WITH:Tammie Russell-JonesTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child received unexplained scratches in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Janai McClain met with licensee Tammie Russell-Jones to conduct the complaint investigation for the above allegation. Present during today's visit were 9 children and 1 staff. LPA conducted a tour for a health and safety check.

During the investigation, LPA conducted facility inspection, observations, interviews, and obtained documents. During interviews LPA received conflicting information and is unable to determine if child received unexplained scratches in care. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.

A notice of site visit was given and must remain posted for 30 days.
Exit interview conducted. Report and Appeal Rights reviewed.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Janai McClain
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3