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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013417870
Report Date: 03/05/2025
Date Signed: 03/05/2025 09:56:22 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/10/2025 and conducted by Evaluator Mario Caro
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20250210163453
FACILITY NAME:THOMPSON-HAMILTON, KEISHNAFACILITY NUMBER:
013417870
ADMINISTRATOR:THOMPSON-HAMILTON, KEISHNAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 635-6884
CITY:OAKLANDSTATE: CAZIP CODE:
94605
CAPACITY:14CENSUS: 5DATE:
03/05/2025
UNANNOUNCEDTIME BEGAN:
08:33 AM
MET WITH:Thompson-Hamilton, KeishnaTIME COMPLETED:
10:10 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is believed to be over capacity
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 03/05/25 at 8:33 am Licensing Program Analysts (LPA) Mario Caro conducted a complaint investigation and delivered the findings. LPA met with Licensee Keishna Thompson- Hamilton. Present during the visit were Licensee, 2 staff members, 1 fingerpring cleared adult, 4 preschoolers, and 1 infant in care. During the course of the investigation LPA toured the facility, obtained copies of relevant documents and conducted interviews with staff, children, and parents.

Interviews indicated conflicting information therefore the allegation is UNSUBSTANTIATED which means although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. No Deficiency has been cited for this allegation. Exit interview conducted with Licensee. Appeal rights were provided.

A NOTICE OF SITE VISIT WAS ISSUED AND MUST BE POSTED FOR 30 CONSECUTIVE DAYS
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Mario Caro
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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