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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013418191
Report Date: 09/06/2023
Date Signed: 09/06/2023 01:56:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2023 and conducted by Evaluator Ashley Curry
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20230726125510
FACILITY NAME:ESCUELA BILINGUE INTERNACIONALFACILITY NUMBER:
013418191
ADMINISTRATOR:JENNIFER GALLOSOFACILITY TYPE:
850
ADDRESS:410 ALCATRAZ AVETELEPHONE:
(510) 653-3324
CITY:OAKLANDSTATE: CAZIP CODE:
94609
CAPACITY:105CENSUS: 74DATE:
09/06/2023
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Talia RomeroTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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9
Staff do not meet the required qualifications to care and supervise day care children.
INVESTIGATION FINDINGS:
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On 09/06/2023 at 2:15PM Licensing Program Analysts (LPAs) A. Curry and S. Blue conducted an unannounced subsequent complaint inspection. LPAs met with the director Talia Romero, to explain the purpose of today's visit. LPAs toured the facility, made observations, and reviewed staff files. The staff was in ratio during today's visit and during the file review the LPA was able to verify the facility has multiple fully qualified staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. This allegation is Unsubstantiated.

Exit interview conducted, appeal rights were given, and report was reviewed with the director Talia Romero.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Curry
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/26/2023 and conducted by Evaluator Ashley Curry
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20230726125510

FACILITY NAME:ESCUELA BILINGUE INTERNACIONALFACILITY NUMBER:
013418191
ADMINISTRATOR:JENNIFER GALLOSOFACILITY TYPE:
850
ADDRESS:410 ALCATRAZ AVETELEPHONE:
(510) 653-3324
CITY:OAKLANDSTATE: CAZIP CODE:
94609
CAPACITY:105CENSUS: 74DATE:
09/06/2023
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Talia RomeroTIME COMPLETED:
03:45 PM
ALLEGATION(S):
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2
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5
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8
9
Staff do not ensure day care children are provided a shaded area during outside activities.
INVESTIGATION FINDINGS:
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13
On 09/06/2023 at 2:15PM Licensing Program Analysts (LPAs) A. Curry and S. Blue conducted an unannounced subsequent complaint inspection. LPAs met with the director, Talia Romero, to explain the purpose of today's visit. The LPA previously toured the facility, made observations, and conducted interviews with staff. During the course of the investigation, multiple staff indicated children do not always have a shaded area to cool down while outside. Staff also disclosed that a parent complained that a child went home sick from heat exhaustion. On two separate occassions the LPA observed the shaded sandbox area with caution tape surrounding it to prevent children from accessing the shade. Based on the LPA’s interviews and observation the preponderance of evidence standard has been met. Therefore the above allegation is found to be SUBSTANTIATED. Violations of the California Code of Regulations, Title 22, Division 12, Section 101238.2(b)(1) is being cited on the attached LIC 9099D.

Exit interview conducted, appeal rights were given, and report was reviewed with the director Talia Romero.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Curry
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20230726125510
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: ESCUELA BILINGUE INTERNACIONAL
FACILITY NUMBER: 013418191
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/06/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/22/2023
Section Cited
CCR
101238.2(b)(1)
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101238.2Outdoor Activity Space (b) The outdoor activity space shall be situated to:(1) Provide a shaded rest area for the children.
This requirement is not met as evidence by:
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Facility removed caution tape that surrounds the shaded sandbox area so children have access to the shade.
LPA observed umbrella tables that were installed to provide shade to children while outside.
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Based on observations and interview the facility did not comply with the section above by ensuring all children are provided with a shaded area while outside, which is a potential risk to health, safety, and personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Loretta Dyson
LICENSING EVALUATOR NAME: Ashley Curry
LICENSING EVALUATOR SIGNATURE:

DATE: 09/06/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/06/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3