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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013418921
Report Date: 01/21/2026
Date Signed: 01/21/2026 12:02:25 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2025 and conducted by Evaluator Liam Bucsko
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20251218142824
FACILITY NAME:KANBERGS, CHRISTINEFACILITY NUMBER:
013418921
ADMINISTRATOR:KANBERGS, CHRISTINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 871-0963
CITY:ALAMEDASTATE: CAZIP CODE:
94501
CAPACITY:14CENSUS: 7DATE:
01/21/2026
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Christine KanbergsTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Absence of supervision, resulting in a day care child eloping the facility.
INVESTIGATION FINDINGS:
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On 1/21/2026 at 10:15 AM Licensing Program Analysts (LPAs) Liam Bucsko and Kayla Merchant conducted an Unannounced Subsequent Complaint Investigation at Christine Kanbergs’ large family child care home. LPAs met with licensee and explained purpose of today’s visit. Findings for the above allegation were delivered during the visit.
Complainant alleges an absence of supervision, resulting in a day care child leaving the facility. During the course of the investigation, LPAs inspected the facility, reviewed records and conducted interviews.
It was determined that two assistants (S2 and S3) were engaged in outdoor activities with children in care in front of the home, which is an unfenced area. When staff and children returned to the fenced yard, staff did not ensure all children were supervised, resulting in an infant child (C1) being left outside the facility for an undetermined amount of time. C1 walked to the house next door, which is located on a busy corner where C1 was found alone by 2 individuals that are unaffiliated with the facility and C1 was eventually returned to the care of S2. S2, S3 and the licensee, were unaware that C1 was unsupervised, away from the facility, until C1 was returned.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Liam Bucsko
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20251218142824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: KANBERGS, CHRISTINE
FACILITY NUMBER: 013418921
VISIT DATE: 01/21/2026
NARRATIVE
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Based on the interviews and information obtained throughout the investigation, the preponderance of evidence standard has been met. Therefore, the allegation is SUBSTANTIATED and a Type A violation of California Code of Regulations, Title 22, Division 12 is being cited on 9099-D page. This violation meets the criteria for a Zero Tolerance Violation for absence of supervision, where an individual in care has wandered away from the facility, and a $500.00 civil penalty is being assessed today. $100 per day will be assessed until corrected. Subsequent zero tolerance violations are $1000 immediate civil penalty and $100 per day will be assessed until corrected.

LPAs Liam Bucsko and Kayla Merchant informed licensee Christine Kanbergs that this report dated January 21, 2026, documents 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPAs Liam Bucsko and Kayla Merchant informed the licensee to provide a copy of this licensing report dated January 21, 2026, that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted and report was reviewed with the licensee, Christine Kanbergs.
A notice of site visit was given and must remain posted for 30 days.
Appeal rights were provided.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Liam Bucsko
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20251218142824
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: KANBERGS, CHRISTINE
FACILITY NUMBER: 013418921
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/21/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/22/2026
Section Cited
CCR
102417(g)(6)
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The home shall be free from defects or conditions which might endanger a child. Safety precautions shall include but not be limited to: (6) Outdoor play areas shall be either fenced, or outdoor play shall be supervised by the licensee or caregiver.

This requirement was not met as evidenced by:
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Licensee has implemented a new headcount process for children when outside the facility. Licensee will use temporary fencing when children are outside the facility, which will be ready for use on 1/22/26.
Licensee has shown LPAs the new headcount procedure and willl email LPA a picture of the temporary fencing set up by 1/22/26.
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During outdoor activity in an unfenced area, an unsupervised child (C1) wandered away from the facility for an undetermined amount of time, which poses an immediate risk to the Health, Safety or Personal Rights to children in care.
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This is a zero tolerance violation. An immediate $500 is assessed today and $100 per day will be assessed until corrected. Subsequent zero tolerance violations are $1000 immediate civil penalty and $100 per day will be assessed until corrected.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Liam Bucsko
LICENSING EVALUATOR SIGNATURE:

DATE: 01/21/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3