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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013419648
Report Date: 02/12/2025
Date Signed: 02/12/2025 04:15:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2024 and conducted by Evaluator Melanie Otsuji
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20241223121103
FACILITY NAME:HSIEH, CHUN HWA & MENG, WEI TEFACILITY NUMBER:
013419648
ADMINISTRATOR:HSIEH, CHUN HWA & MENG, WEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 661-9868
CITY:FREMONTSTATE: CAZIP CODE:
94539
CAPACITY:14CENSUS: 6DATE:
02/12/2025
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Wei Te MengTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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- Licensee yelled at child while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Melanie Otsuji arrived to the facility unannounced to conclude investigation into the above allegation. LPA was met by Licensee's Meng We Te and Chun Hwa Hsieh. Also present was a fingerprint cleared staff member and 6 preschool aged children.

During the course of the investigation LPA conducted interviews, made observations and conducted record reviews. Based on the information received while it is noted that a staff member may have yelled at a child in care, it was not proven to be either Licensee that yelled at a child(ren) in care. Based on interviews conducted, the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days.
Appeal Rights were given and discussed. An exit interview was conducted with Licensee, Wei Te Meng.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Melanie Otsuji
LICENSING EVALUATOR SIGNATURE:

DATE: 02/12/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/12/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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