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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013420387
Report Date: 03/07/2023
Date Signed: 03/07/2023 10:35:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/26/2023 and conducted by Evaluator Indira Loza
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20230126155131
FACILITY NAME:GONZALEZ, MARIAFACILITY NUMBER:
013420387
ADMINISTRATOR:GONZALEZ, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 356-4474
CITY:BERKELEYSTATE: CAZIP CODE:
94702
CAPACITY:14CENSUS: DATE:
03/07/2023
UNANNOUNCEDTIME BEGAN:
09:44 AM
MET WITH:TIME COMPLETED:
10:37 AM
ALLEGATION(S):
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Day care child was physically abused in care resulting in bruising
Provider did not allow parent to enter and inspect day care
INVESTIGATION FINDINGS:
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On March 7, 2023 at 9:44am Licensing Program Analyst (LPA) Indira Loza conducted an unannounced complaint investigation and met with Licensee Maria Gonzalez. There were four infants, four preschool aged children, and three finger print cleared staff.

The complaint alleged that the daycare child was physically abused in care resulting in bruising. Although the child did have marks on the diaper strap area, the LPA could not find any evidence to support the allegation that the child's bruising was caused by physical abuse. After conducting interviews, record reviews, and observations, it has been determined that this complaint is Unsubstantiated due to the lack of evidence.

The second allegation states that the Provider did not allow parent to enter and inspect the daycare, while the Licensee admitted that they requested the parent not come to the daycare during lunch or nap time,
***********************************Report continues on LIC9099-C**********************************************
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 03/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 02-CC-20230126155131
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: GONZALEZ, MARIA
FACILITY NUMBER: 013420387
VISIT DATE: 03/07/2023
NARRATIVE
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due to the disruption of the daycare children's routine; there was no evidence to support the claim that the daycare provider denied the parent entry to the facility. This allegation has been concluded to be unsubstantiated.

Although both allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur at the facility.

Licensee was reminded that they must allow any parent in the daycare during operating hours, regardless of what time it is.

Exit interview conducted with Licensee Maria Gonzalez.
Report and Appeal rights were reviewed
Notice of site visit must remain posted for 30 days.
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 03/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/07/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2