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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013420933
Report Date: 10/21/2025
Date Signed: 10/21/2025 11:22:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2025 and conducted by Evaluator Kassandra Medrano
COMPLAINT CONTROL NUMBER: 52-CC-20250724134519

FACILITY NAME:LIVE, LEARN AND LAUGH PRESCHOOL - SITE IIFACILITY NUMBER:
013420933
ADMINISTRATOR:MARYLAND, TYESHAFACILITY TYPE:
850
ADDRESS:14871 BANCROFT AVETELEPHONE:
(510) 326-1164
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:60CENSUS: DATE:
10/21/2025
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Tyesha MarylandTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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-Staff did not take specific steps in consultation with the parent before expelling or suspending a child.
-Staff did not change a child’s pants after the child “peed” on themself.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA’s) Kassandra Medrano and Diana Campos, conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA’s met with the Director, Tyesha Maryland to discuss complaint allegations findings. Present in the facility are the director, 14 children, and 1 Staff.

It was alleged that the staff did not take specific steps in consultation with the parent before expelling or suspending a child and staff did not change a child’s clothing after the child had an accident with toileting. Based on LPAs observations, record reviews, and interviews which were conducted. The allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, Tyesha.

Notice of Site visit to be posted and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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