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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013420933
Report Date: 10/21/2025
Date Signed: 10/21/2025 11:22:39 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2025 and conducted by Evaluator Kassandra Medrano
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250724134519

FACILITY NAME:LIVE, LEARN AND LAUGH PRESCHOOL - SITE IIFACILITY NUMBER:
013420933
ADMINISTRATOR:MARYLAND, TYESHAFACILITY TYPE:
850
ADDRESS:14871 BANCROFT AVETELEPHONE:
(510) 326-1164
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:60CENSUS: DATE:
10/21/2025
UNANNOUNCEDTIME BEGAN:
09:40 AM
MET WITH:Tyesha MarylandTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Director is not present daily.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA’s) Kassandra Medrano and Diana Campos, conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA’s met with the Director, Tyesha Maryland to discuss complaint allegations findings. Present in the facility are the director, 14 children, and 1 Staff.

It was alleged that the director is not present at the facility daily. Based on interviews, observations, and a review of documentation, it was determined that the director and the appointed substitute director were not present during operational hours on multiple occasions. During interview, director stated that Rachel Wilson was appointed as substitute director. Interviews confirmed that there were extended periods during which no qualified director or trained designated substitute was on-site to oversee daily operations or provide administrative supervision as required by Title 22 regulations. The allegation noted above is SUBSTANTIATED, meaning the allegation is valid because the preponderance of the evidence standard has been met.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, Tyesha.

California Code of Regulations, 101215.1(d), Title 22 deficiencies are being cited on the following page(s):
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 52-CC-20250724134519
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: LIVE, LEARN AND LAUGH PRESCHOOL - SITE II
FACILITY NUMBER: 013420933
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/21/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
11/21/2025
Section Cited
CCR
101215.1(d)
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(d) The child care center director, or the substitute director as specified in (f) below, shall be on the premises during the hours the center is in operation.
This requirement was not met as evidenced by:
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The licensee is to ensure that a qualified and designated individual is present to act in the capacity of director during all hours of operation. The licensee to send in an updated LIC 308 to designate who is in charge in her absence.
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Based on observations, record reviews, and interviews the director was not present daily and did not have an qualified substitute teacher. This poses a potential health and safety risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 10/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/21/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 4