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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 013420967
Report Date: 11/06/2023
Date Signed: 11/06/2023 01:37:55 PM

Document Has Been Signed on 11/06/2023 01:37 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME:BRIGHT HORIZONS AT DUBLINFACILITY NUMBER:
013420967
ADMINISTRATOR:NEIBERGER, SUSANFACILITY TYPE:
830
ADDRESS:7035 DUBLIN BLVD.TELEPHONE:
(925) 479-9573
CITY:DUBLINSTATE: CAZIP CODE:
94568
CAPACITY: 32TOTAL ENROLLED CHILDREN: 32CENSUS: 0DATE:
11/06/2023
TYPE OF VISIT:OfficeANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Director Susan Neiberger and Regional Manager Monica Schmitz TIME COMPLETED:
02:00 PM
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On November 6, 2023, Licensing Program Manager (LPM) Wynn Norona and Licensing Program Analyst (LPA) Jyoti Saini met with Director Susan Neiberger and Regional Manager Monica Schmitz for an informal meeting at the Oakland South Childcare Regional Office. The purpose of the meeting was to discuss the lack of care and Supervision where a toddler was left unsupervised for approximately 5 minutes while transitioning to the classroom from outdoor play.

The incident was reported to the Community Care Licensing Division (CCLD) on September 14, 2023.

The Facility has already submitted an action plan to prevent such incidents in the future. Per Facility, the staff will conduct name-to-face tracking, visual sweep, and verbal count; the staff will be using MyBrightDay online tracking throughout the day. The Facility also held an all-staff meeting regarding Supervision and transition check on October 9, 2023, to ensure that all staff members are thoroughly trained on the new procedures. The Facility has already submitted the proof of completed training to the Community Care Licensing Division (CCLD) on transitions check via email.

An exit interview was conducted, and the report was reviewed with Director Susan Neiberger and Regional Manager Monica Schmitz.

SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE: DATE: 11/06/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 11/06/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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