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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013421537
Report Date: 09/27/2023
Date Signed: 10/02/2023 09:45:34 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2023 and conducted by Evaluator Sidney Cortez
COMPLAINT CONTROL NUMBER: 52-CC-20230920084242
FACILITY NAME:ROBINSON, VALERIEFACILITY NUMBER:
013421537
ADMINISTRATOR:ROBINSON, VALERIEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 606-3538
CITY:HAYWARDSTATE: CAZIP CODE:
94544
CAPACITY:14CENSUS: 2DATE:
09/27/2023
UNANNOUNCEDTIME BEGAN:
08:07 AM
MET WITH:Valerie RobinsonTIME COMPLETED:
08:36 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13

On September 20 2023 , Licensing Program Analyst (LPA) Sidney Cortez conducted an unannounced complaint site inspection. LPA met with the licensee and informed her of the 2 allegations towards her daycare.

The facility currently operates from 7:00AM until 5:30 PM, Monday-Friday. LPA took a tour of the facility for a health and safety inspection. Present was the licensee, her fingerprint cleared assistant (daughter)Christina Robinson,and 2 preschool age).

LPA Cortez requested and obtain a copy of the facility roster and facility documents. LPA conducted interviews with the licensee.

On September 27, 2023 LPA Cortez delivered the findings. Based on the interviews conducted, file reviews, and observations made the two allegations (personal rights violation) and (lack of supervision) is UNSUBSTANTIATED.
Exit interview conducted with licensee, report read and appeal rights given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Sidney Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/20/2023 and conducted by Evaluator Sidney Cortez
COMPLAINT CONTROL NUMBER: 52-CC-20230920084242

FACILITY NAME:ROBINSON, VALERIEFACILITY NUMBER:
013421537
ADMINISTRATOR:ROBINSON, VALERIEFACILITY TYPE:
810
ADDRESS:222 WINTON AVENUETELEPHONE:
(510) 606-3538
CITY:HAYWARDSTATE: CAZIP CODE:
94544
CAPACITY:14CENSUS: 2DATE:
09/27/2023
UNANNOUNCEDTIME BEGAN:
08:07 AM
MET WITH:Valerie RobinsonTIME COMPLETED:
08:36 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of Supervision
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On September 20 2023 , Licensing Program Analyst (LPA) Sidney Cortez conducted an unannounced complaint site inspection. LPA met with the licensee and informed her of the 2 allegations towards her daycare.

The facility currently operates from 7:00AM until 5:30 PM, Monday-Friday. LPA took a tour of the facility for a health and safety inspection. Present was the licensee, her fingerprint cleared assistant (daughter)Christina Robinson,and 2 preschool age).

LPA Cortez requested and obtain a copy of the facility roster and facility documents. LPA conducted interviews with the licensee.

On September 27, 2023 LPA Cortez delivered the findings. Based on the interviews conducted, file reviews, and observations made the two allegations (personal rights violation) and (lack of supervision) is UNSUBSTANTIATED.
Exit interview conducted with licensee, report read and appeal rights given.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Sidney Cortez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 2