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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013421981
Report Date: 07/25/2024
Date Signed: 07/25/2024 05:36:49 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2024 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20240617093139
FACILITY NAME:DANIEL CHRISTIAN ACADEMYFACILITY NUMBER:
013421981
ADMINISTRATOR:KONG, DANFACILITY TYPE:
850
ADDRESS:39608 SUNDALE DR #2TELEPHONE:
(510) 516-7608
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:80CENSUS: 42DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Dan KongTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Day-care child sustained injuries while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 25th, 2024 at approximately 10:05am, Licensing Program Analyst (LPA) April Wright met with Center Director Dan Kong for an unannounced complaint inspection. The purpose of the inspection is provide the complaint investigation findings. Present during the inspection were 24 preschool age children and 10 fingerprint cleared staff personnel at the facility. A health and safety inspection was conducted by the LPA.
During the course of the investigation, LPA interviewed staff personnel regarding per rights and supervision concerns at the facility. LPA reviewed all documentation that was received and obtained.

This complaint alleges a child’s Personal Right’s were violated – Day-care child sustained injuries while in care. This agency has investigated this complaint

See LIC9099C for continuance.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 10
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2024 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20240617093139

FACILITY NAME:DANIEL CHRISTIAN ACADEMYFACILITY NUMBER:
013421981
ADMINISTRATOR:KONG, DANFACILITY TYPE:
850
ADDRESS:39608 SUNDALE DR #2TELEPHONE:
(510) 516-7608
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:80CENSUS: DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Dan KongTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Right - Staff yells at children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 25th, 2024 at approximately 10:05am, Licensing Program Analyst (LPA) April Wright met with Center Director Dan Kong for an unannounced complaint inspection. The purpose of the inspection is provide the complaint investigation findings. Present during the inspection were 24 preschool age children and 10 fingerprint cleared staff personnel at the facility. A health and safety inspection was conducted by the LPA.
During the course of the investigation, LPA interviewed staff personnel regarding personal rights and supervision concerns at the facility. LPA reviewed all documentation that was obtained and receivied.

This complaint alleges a child’s Personal Right’s were violated – Staff yells at children in care. This agency has investigated this complaint. Based on admission of the allegation and interviews that were conducted by the LPA, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Exit interview was conducted with Center Director Dan Kong. Appeal rights were given and discussed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 10
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2024 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20240617093139

FACILITY NAME:DANIEL CHRISTIAN ACADEMYFACILITY NUMBER:
013421981
ADMINISTRATOR:KONG, DANFACILITY TYPE:
850
ADDRESS:39608 SUNDALE DR #2TELEPHONE:
(510) 516-7608
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:80CENSUS: DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Dan KongTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Children are not accorded dignity in their personal relationships with staff
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 25th, 2024 at approximately 10:05am, Licensing Program Analyst (LPA) April Wright met with Center Director Dan Kong for an unannounced complaint inspection. The purpose of the inspection is provide the complaint investigation findings. Present during the inspection were 24 preschool age children and 10 fingerprint cleared staff personnel at the facility. A health and safety inspection was conducted by the LPA.
During the course of the investigation, LPA interviewed staff personnel regarding per rights and supervision concerns at the facility. LPA reviewed all documentation that was received and obtained.

This complaint alleges a child’s Personal Right’s were violated – Children are not accorded dignity in their personal relationships with staff. This agency has investigated this complaint. Based on admission of the allegation and interviews that were conducted by the LPA, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
See LIC 9099C for continuance.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 10
Control Number 52-CC-20240617093139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: DANIEL CHRISTIAN ACADEMY
FACILITY NUMBER: 013421981
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/26/2024
Section Cited
CCR
101223(a)(1)
1
2
3
4
5
6
7
Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights: (1) To be accorded dignity in his/her personal relationships with staff and other persons

This was evidenced by:
1
2
3
4
5
6
7
Center Director will plan a Personal Rights training for all staff and publish a letter stating that the teacher in question has signed and is no longer a threat to children on care. by 7/26/2024
8
9
10
11
12
13
14
During staff interviews conducted by LPA, by way of admission, there was a verbal admission by staff that a child was not accorded dignity with a teacher, teacher yelled harshly at a child, which poses an immediate risk to the health, safety or personal rights to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 10
Control Number 52-CC-20240617093139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: DANIEL CHRISTIAN ACADEMY
FACILITY NUMBER: 013421981
VISIT DATE: 07/25/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During staff interviews, S2 verbally admitted during the Interview by the LPA that they indeed "yelled" at C1 and apologized to child and parents the next day. RP met with S1 the following day to advise of incident and discuss with S2.

Based on admission of the allegation and interviews that were conducted by the LPA, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06 Section 101223(a)(1) is being cited as a Type A Violation ,see attached LIC 9099D. LPA provided LIC9224 Center Director to give to current families by 7/26/24 and all new families for 12 months thereafter, effective 7/25/24. This report must remain on file for three years.

Exit interview was conducted with Center Director Dan Kong. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 10
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2024 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20240617093139

FACILITY NAME:DANIEL CHRISTIAN ACADEMYFACILITY NUMBER:
013421981
ADMINISTRATOR:KONG, DANFACILITY TYPE:
850
ADDRESS:39608 SUNDALE DR #2TELEPHONE:
(510) 516-7608
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:80CENSUS: DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Dan KongTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights - Staff uses unusual forms of punishment with children in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 25th, 2024 at approximately 10:05am, Licensing Program Analyst (LPA) April Wright met with Center Director Dan Kong for an unannounced complaint inspection. The purpose of the inspection is provide the complaint investigation findings. Present during the inspection were 24 preschool age children and 10 fingerprint cleared staff personnel at the facility. A health and safety inspection was conducted by the LPA.
During the course of the investigation, LPA interviewed staff personnel regarding per rights and supervision concerns at the facility. LPA reviewed all documentation that was received and obtained.

This complaint alleges a child’s Personal Right’s were violated – Staff uses unusual forms of punishment with children in care. This agency has investigated this complaint. Based on admission of the allegation and interviews that were conducted by the LPA, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Exit interview was conducted with Center Director Dan Kong. Appeal rights were given and discussed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 10
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2024 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20240617093139

FACILITY NAME:DANIEL CHRISTIAN ACADEMYFACILITY NUMBER:
013421981
ADMINISTRATOR:KONG, DANFACILITY TYPE:
850
ADDRESS:39608 SUNDALE DR #2TELEPHONE:
(510) 516-7608
CITY:FREMONTSTATE: CAZIP CODE:
94538
CAPACITY:80CENSUS: DATE:
07/25/2024
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Dan KongTIME COMPLETED:
05:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of Supervision - Staff does not ensure supervision is provided to children at all times
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 25th, 2024 at approximately 10:05am, Licensing Program Analyst (LPA) April Wright met with Center Director Dan Kong for an unannounced complaint inspection. The purpose of the inspection is provide the complaint investigation findings. Present during the inspection were 24 preschool age children and 10 fingerprint cleared staff personnel at the facility. A health and safety inspection was conducted by the LPA.

During the course of the investigation, LPA interviewed staff personnel regarding personal rights and supervision concerns at the facility. LPA reviewed all documentation that was obtained and receivied.

This complaint alleges a child’s Personal Right’s were violated – Staff does not ensure supervision is provided to children at all times. This agency has investigated this complaint.

See LIC 9099c for contimuance.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 7 of 10
Control Number 52-CC-20240617093139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: DANIEL CHRISTIAN ACADEMY
FACILITY NUMBER: 013421981
VISIT DATE: 07/25/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on staff interviews that were conducted by the LPA, observations and record review, the above allegation is found to be UNSUBSTANTIATED, Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview was conducted with Center Director Dan Kong. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 8 of 10
Control Number 52-CC-20240617093139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: DANIEL CHRISTIAN ACADEMY
FACILITY NUMBER: 013421981
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/25/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/25/2024
Section Cited
CCR
101223(a)(3)
1
2
3
4
5
6
7
Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature
1
2
3
4
5
6
7
Center Director will provide proof that staff in question has been permanently removed, physically and remotely for the facility by way of letter on facility letterhead.
8
9
10
11
12
13
14
This was evidenced by:

During interviews, staff by verbal admission confirmed that the action and injuries had occured, which pose an immediate risk to the health, safety or personal rights to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 9 of 10
Control Number 52-CC-20240617093139
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: DANIEL CHRISTIAN ACADEMY
FACILITY NUMBER: 013421981
VISIT DATE: 07/25/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Based on admission of the allegation, photographs received/reviewed and interviews that were conducted by the LPA, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 Chapter 1 Article 06 Section 101223(a)(3) is being cited as a Type A Violation ,see attached LIC 9099D. LPA provided LIC9224 Center Director to give to current families by 7/26/24 and all new families for 12 months, effective 7/25/24. This report must remain on file for three years.


Exit interview was conducted with Center Director Dan Kong. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 07/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/25/2024
LIC9099 (FAS) - (06/04)
Page: 10 of 10