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13 | Licensing Program Analyst (LPA) Cherie Acosta conducted an unannounced visit to investigate the above allegation. LPA first met with administrative assistant Dayana Juarez. Director Etelvina Lopez arrived during the visit.
During the investigation LPA conducted interviews. Based on interviews conducted staff member/members speak loudly, however LPA is unable to determine if staff have yelled at children in care.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is deemed unsubstantiated.
Notice of Site Visit was provided and must be posted for 30 days.
Exit interview and report reviewed with Dayana Juarez Etelvina Lopez |