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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013422404
Report Date: 01/04/2022
Date Signed: 01/04/2022 10:39:51 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2021 and conducted by Evaluator Jonathan Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20211019101344
FACILITY NAME:LOTS OF LOVE CHILD CARE CENTERFACILITY NUMBER:
013422404
ADMINISTRATOR:DANIELS, DEIDRAFACILITY TYPE:
850
ADDRESS:2000 WASHINGTON AVETELEPHONE:
(510) 785-5321
CITY:SAN LEANDROSTATE: CAZIP CODE:
94577
CAPACITY:11CENSUS: 5DATE:
01/04/2022
UNANNOUNCEDTIME BEGAN:
08:59 AM
MET WITH:Deidra DanielsTIME COMPLETED:
10:54 AM
ALLEGATION(S):
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Staff yelled at daycare child.
INVESTIGATION FINDINGS:
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On 1/4/2022, Licensing Program Analyst (LPA) Jonathan Williams arrived to the facility unannounced to conclude investigation into the above allegation. LPA was met by Director, Diedra Daniels, and two other fingerprint cleared and associated staff members. Present during today's visit were 5 preschool aged children in care.

During the course of the investigation, LPA interviewed staff members, interviewed parents of children in care, interviewed daycare children, and reviewed facility records.

Based on record review and interviews conducted, LPA received conflicting information. While the allegation may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore, the allegation is deemed UNSUBSTANTIATED.

Exit interview conducted. Appeal Rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jonathan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/19/2021 and conducted by Evaluator Jonathan Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20211019101344

FACILITY NAME:LOTS OF LOVE CHILD CARE CENTERFACILITY NUMBER:
013422404
ADMINISTRATOR:DANIELS, DEIDRAFACILITY TYPE:
850
ADDRESS:2000 WASHINGTON AVETELEPHONE:
(510) 785-5321
CITY:SAN LEANDROSTATE: CAZIP CODE:
94577
CAPACITY:11CENSUS: 5DATE:
01/04/2022
UNANNOUNCEDTIME BEGAN:
08:59 AM
MET WITH:Deidra DanielsTIME COMPLETED:
10:54 AM
ALLEGATION(S):
1
2
3
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5
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8
9
Staff excluded a daycare child from center activity.
INVESTIGATION FINDINGS:
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Director, Diedra Daniels, and two other fingerprint cleared and associated staff members. Present during today's visit were 4 preschool aged children in care.

During the course of the investigation, LPA interviewed staff members, interviewed parents of children in care, interviewed daycare children, and reviewed facility records.

During interviews with multiple facility staff, it was stated to LPA that a misbehaving daycare child had been excluded from a field trip in order to prevent child from physically provoking other daycare children. The preponderance of evidence standard has been met; therefore, the allegation is deemed SUBSTANTIATED. See LIC809-D for citation assessed.

Exit interview conducted. Appeal Rights provided.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jonathan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 52-CC-20211019101344
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: LOTS OF LOVE CHILD CARE CENTER
FACILITY NUMBER: 013422404
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/04/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/04/2022
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights: (3) To be free from corporal or unusual punishment, infliction of pain, humiliation....

This requirement was not met as evidenced by:
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Director shall submit document via mail or email detailing plan for addressing problematic behaviors in daycare children that does not involve the exclusion of a child from center activities.
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Based on interview, it was discovered that a misbehaving child was excluded from a school field trip in order to prevent child from physically provoking other daycare children. This poses a potential risk to the health and safety to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jonathan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 01/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/04/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3