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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013422432
Report Date: 04/19/2024
Date Signed: 04/19/2024 01:12:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/13/2024 and conducted by Evaluator Indira Loza
COMPLAINT CONTROL NUMBER: 02-CC-20240313155700
FACILITY NAME:BRIGHT FUTURE EARLY LEARNING CENTERFACILITY NUMBER:
013422432
ADMINISTRATOR:VELIGENTI, JENELFACILITY TYPE:
850
ADDRESS:1515 CLAY ST., STE. 146TELEPHONE:
(510) 835-4012
CITY:OAKLANDSTATE: CAZIP CODE:
94612
CAPACITY:32CENSUS: 21DATE:
04/19/2024
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Connie ReddickTIME COMPLETED:
01:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Lack of Supervision - Day care child hit another day care child with an object causing an injury.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On April 19, 2024 at 9:25am Licensing Program Analyst (LPA) Indira Loza and Licensing Program Manager (LPM) Mayla Mendoza met with Lead Teacher Connie Reddick to continue the complaint invesitigation for the above allegation. Present during today's visit were 21 preschool children and 4 staff. LPA and LPM toured the facility for a Health and Safety check. During the course of the investigation staff interviews were conducted, records were reviewed, and children, staff, and parent interviews were conducted.
Based on staff, children, and parent interviews, it was determined that the teachers were present in the area where the incident occurred and parent interviews indicated that the center staff are able to tell them how their child got injured. Therefore this allegation is unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted. Report and Appeal Rights provided to Lead Teacher Connie Reddick.
Notice of Site Visit must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Indira Loza
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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