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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013422758
Report Date: 03/27/2025
Date Signed: 03/27/2025 04:38:17 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2025 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20250204130034
FACILITY NAME:TRIPATHI, ANJUFACILITY NUMBER:
013422758
ADMINISTRATOR:TRIPATHI, ANJUFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(408) 666-6320
CITY:FREMONTSTATE: CAZIP CODE:
94555
CAPACITY:14CENSUS: 13DATE:
03/27/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Anju TripathiTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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9
Lack of Supervision:

1. Licensee is not present in the home a sufficient amount of time while the
day care is operating

2. Provider does not properly supervise day care children
INVESTIGATION FINDINGS:
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On March 27th, 2025 at approximately 1:50pm Licensing Program Analyst (LPA) April Wright conducted an unannounced complaint site inspection and met with license Anju Tripathi. The purpose of today's inspection is to provide complaint investigation findings. Allegation - Lack of Supervision. Present during the inspection were twelve (12) children (4 infants /8 preschool age), the licenses spouse and daughter.

During the course of the investigation, LPA observed that the Licensee was not present at the FCCH on 2/6/25 and was out of the US. LPA observed the licensee assistant alone with 13 children (5 infants /8 preschool age). Licensee spouse confirmed that the licensee was out of country and not returning until 2/17/25. Licensee spouse provided travel itinerary to the LPA.

Based on the LPA observations and interviews which were conducted and documentation that was reviewed and received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. See LIC9099D for continuance.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 9
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2025 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20250204130034

FACILITY NAME:TRIPATHI, ANJUFACILITY NUMBER:
013422758
ADMINISTRATOR:TRIPATHI, ANJUFACILITY TYPE:
810
ADDRESS:32824 LAKE MEAD DR.TELEPHONE:
(408) 666-6320
CITY:FREMONTSTATE: CAZIP CODE:
94555
CAPACITY:14CENSUS: 12DATE:
03/27/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Anju TripathiTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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2
3
4
5
6
7
8
9
Ratio - Provider was operating out of ratio
INVESTIGATION FINDINGS:
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On March 27th, 2025 at approximately 1:50pm Licensing Program Analyst (LPA) April Wright conducted an unannounced complaint site inspection and met with license Anju Tripathi. The purpose of today's inspection is to provide complaint investigation findings. Allegation - Provider was operating out of ratio. Present during the inspection were twelve (12) children (4 infants /8 preschool age), the licensees spouse and daughter.

During the course of the investigation, LPA observed that the Licensee was not present at the FCCH on 2/6/25 and was out of the US. LPA observed the licensee assistant alone with 13 children (5 infants /8 preschool age) which is places the licensee out of ratio with no additional assistance to provide required care to children.

Based on the LPA observations and interviews were conducted, record review and documentation received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations 102416.5(e) Title 22, Division 12, Chapter 3, Article 6 are being cited on the attached LIC 9099D. Exit interview was conducted with Licensee Anju Tripathi. Report read and reviewed. Appeal rights were given and discussed.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 9
Control Number 52-CC-20250204130034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TRIPATHI, ANJU
FACILITY NUMBER: 013422758
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/28/2025
Section Cited
CCR
102416.5(e)
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7
Staffing Ratio and Capacity - If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home as specified in subsections (b) and (c).
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Licensee must watch the CCLD video titled "How Many Children Can attend a Family Child Care Home?". Licensee must provide a written statement of understanding from the video to the LPA by the COB on 3/28/2025.
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This requirement is not met as evidenced by: The licensee did not comply with the section cited above in which the their assistant was alone at the home supervising 13 children, which poses an immediate health, safety or personal rights risk to children in care.
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Licensee must also go to the CCLD website - https://www.cdss.ca.gov/inforesources/child-care-licensing and review the regulations for family childcare homes regarding staffing and ratio. A statement must be provided to the LPA by COB on 3/28/25.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 9
Control Number 52-CC-20250204130034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: TRIPATHI, ANJU
FACILITY NUMBER: 013422758
VISIT DATE: 03/27/2025
NARRATIVE
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California Code of Regulations 102416.5(e) Title 22, Division 12, Chapter 3, Article 6 are being cited on the attached LIC 9099D. Licensee must provide all current and new families with a copy of the report dated 3/27/2025. Families enrolled after the date of this report shall be supplied a copy of this report and LIC9224 for 12 months which is also effective on 3/27/2025. License was reminded that this report must be posted and remain on file for three years.

Exit interview was conducted with Licensee Anju Tripathi. Report read and reviewed. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 9
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2025 and conducted by Evaluator April Wright
COMPLAINT CONTROL NUMBER: 52-CC-20250204130034

FACILITY NAME:TRIPATHI, ANJUFACILITY NUMBER:
013422758
ADMINISTRATOR:TRIPATHI, ANJUFACILITY TYPE:
810
ADDRESS:32824 LAKE MEAD DR.TELEPHONE:
(408) 666-6320
CITY:FREMONTSTATE: CAZIP CODE:
94555
CAPACITY:14CENSUS: 12DATE:
03/27/2025
UNANNOUNCEDTIME BEGAN:
01:50 PM
MET WITH:Anju TripathiTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Other - Provider refused parents entrance into the day care.
INVESTIGATION FINDINGS:
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On March 27th, 2025 at approximately 1:50pm Licensing Program Analyst (LPA) April Wright conducted an unannounced complaint site inspection and met with license Anju Tripathi. The purpose of today's inspection is to provide complaint investigation findings. Allegation - Other. Present during the inspection were twelve(12) children (4 infants /8 preschool age), the licenses spouse and daughter.

During the course of the investigation, Reporting Party stated that they were denied entry by the licensees assistant into the home to check on their child which was attending the facility. LPA observed signage at the entryway to the home that states, "We are not allowing in-person visits to protect our residents. unless you have been pre approved, please communicate with loved ones through phone/video."

Based on the LPA observations and interviews which were conducted and documentation received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 9
Citations on this Visit Report are Under Appeal!

Control Number 52-CC-20250204130034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TRIPATHI, ANJU
FACILITY NUMBER: 013422758
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Under Appeal
Type A
03/28/2025
Section Cited
CCR
102419(a)(1)
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7
Admission Procedures and Parental and Authorized Representative's Rights.
(a) The licensee shall inform parents or authorized representatives of children in care of their rights, which include, but are not limited to, the following: (1) To enter and inspect the family child care home in accordance with Health and Safety Code Section 1596.857.
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Licensee must go to the CCLD website - https://www.cdss.ca.gov/inforesources/child-care-licensing and review the regulations for family childcare homes regarding parents rights. A statement must be provided to the LPA by COB on 3/28/25.
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This requirement is not met as evidenced by: the licensee did not comply with the section cited above in which parental access to the home was denied by the licensee assistant, which poses an immediate health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 9
Control Number 52-CC-20250204130034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: TRIPATHI, ANJU
FACILITY NUMBER: 013422758
VISIT DATE: 03/27/2025
NARRATIVE
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California Code of Regulations 102419(a)(1) Title 22, Division 12, Chapter 3, Article 6 are being cited on the attached LIC 9099D. Licensee must provide all current and new families with a copy of the report dated 3/27/2025. Families enrolled after the date of this report shall be supplied a copy of this report and LIC9224 for 12 months which is also effective on 3/27/2025. License was reminded that this report must be posted and remain on file for three years.

Exit interview was conducted with Licensee Anju Tripathi. Report read and reviewed. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
LIC9099 (FAS) - (06/04)
Page: 7 of 9
Control Number 52-CC-20250204130034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612

FACILITY NAME: TRIPATHI, ANJU
FACILITY NUMBER: 013422758
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/27/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/28/2025
Section Cited
CCR
102417(a)
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7
Operation of a Family Child Care Home - (a)The licensee shall be present in the home and shall ensure that children in care are supervised at all times.
This requirement is not met as evidenced by: Based on documentation received and record review,
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Licensee must enroll in a supervision course and provide receipt of enrollment to the LPA. Licensee can check the website childcared.com for course information and registration. Licensee must provide a written statement of understanding from the course to the LPA by the COB on 3/28/25.
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the licensee did not comply with the section cited above in which the temporary absence exceeded the 20 percent of the hours that the facility is providing care per day, which poses an immediate health, safety or personal rights risk to children in care.
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Licensee must also go to the CCLD website - https://www.cdss.ca.gov/inforesources/child-care-licensing and review the regulations for family childcare homes regarding supervision and facility operations.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
LIC9099 (FAS) - (06/04)
Page: 8 of 9
Control Number 52-CC-20250204130034
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
FACILITY NAME: TRIPATHI, ANJU
FACILITY NUMBER: 013422758
VISIT DATE: 03/27/2025
NARRATIVE
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California Code of Regulations 102417(a), Title 22, Division 12, Chapter 3, Article 6 are being cited on the attached LIC 9099D. Licensee must provide all current and new families with a copy of the report dated 3/27/2025. Families enrolled after the date of this report shall be supplied a copy of this report and LIC9224 for 12 months which is also effective on 3/27/2025. License was reminded that this report must be posted and remain on file for three years.

Exit interview was conducted with Licensee Anju Tripathi. Report read and reviewed. Appeal rights were given and discussed.
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: April Wright
LICENSING EVALUATOR SIGNATURE:

DATE: 03/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/27/2025
LIC9099 (FAS) - (06/04)
Page: 9 of 9