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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 013423044
Report Date: 09/13/2024
Date Signed: 09/13/2024 09:27:32 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2024 and conducted by Evaluator Diana Campos
PUBLIC
COMPLAINT CONTROL NUMBER: 02-CC-20240719125750
FACILITY NAME:AU BEAU SEJOUR FRENCH PRESCHOOLFACILITY NUMBER:
013423044
ADMINISTRATOR:REFES, LILLIAFACILITY TYPE:
850
ADDRESS:860 30TH STREETTELEPHONE:
(510) 817-4532
CITY:OAKLANDSTATE: CAZIP CODE:
94608
CAPACITY:55CENSUS: 26DATE:
09/13/2024
UNANNOUNCEDTIME BEGAN:
07:55 AM
MET WITH:Coralie Leclerc SobhaniTIME COMPLETED:
09:40 AM
ALLEGATION(S):
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Staff yells at day care children
INVESTIGATION FINDINGS:
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LPAs J. Vargas and D. Campos met with Licensee Coralie Leclerc Sobhani for a complaint investigation regarding the above allegation. Present for the investigation were, 7 staff and 26 preschool children in care. During the investigation, interviews were conducted. Interviews conducted revealed that staff have been observed yelling at day care children.
Based on the investigative findings, the preponderance of evidence standard has been met. Therefore, the above allegation is to be SUBSTANTIATED. California Code of Regulations, (Title 22, Div. & Chapter #(102416.2)), are being cited on the attached LIC 9099D.
Exit interview conducted and report reviewed with Licensee Coralie Lecrlec Sobhani.
A Notice of Site Visit was provided and must remain posted for 30 days
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 02-CC-20240719125750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

FACILITY NAME: AU BEAU SEJOUR FRENCH PRESCHOOL
FACILITY NUMBER: 013423044
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/13/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/16/2024
Section Cited
CCR
101223(a)(1)
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Personal Rights The licensee shall ensure that each child is accorded the following personal rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living
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Director shall submit a written plan of action to CCL by 9/16/24.
Plan of action shall describe how the facility will ensure staff do not yell at children.
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including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning. This requirement was not met as evidenced by: staff observed yelling at children in care which poses an immediate risk to the health and safety of children in care.
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• Failure to correct will result in a $100 per day civil penalty until corrected. Repeat violations are $250 per violation and $100 per day until corrected.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 02-CC-20240719125750
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612
FACILITY NAME: AU BEAU SEJOUR FRENCH PRESCHOOL
FACILITY NUMBER: 013423044
VISIT DATE: 09/13/2024
NARRATIVE
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LPAs J.Vargas and D. Campos informed licensee Coralie Leclerc Sobhani that this report dated 9/13/2024 document(s) 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPAs informed the licensee to provide a copy of this licensing report dated 9/13/2024 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

SUPERVISORS NAME: Sherelle Johnson
LICENSING EVALUATOR NAME: Diana Campos
LICENSING EVALUATOR SIGNATURE:

DATE: 09/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/13/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3