013423735-12-8-2025-02-CC-MMEA-DPTTAG-20251229133330

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 013423735
Report Date: 12/08/2025
Date Signed: 12/08/2025 03:45:15 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/28/2025 and conducted by Evaluator Catherine Fernandes

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20251028134241

FACILITY NAME:	YMCA OF THE EAST BAY-M.ROBINSON BAKER EARLY		FACILITY NUMBER:	013423735
ADMINISTRATOR:	TRAMMEL, LOVETTE		FACILITY TYPE:	830
ADDRESS:	3265 MARKET STREET		TELEPHONE:	(510) 640-5836
CITY:	OAKLAND	STATE: CA	ZIP CODE:	94608
CAPACITY:	32	CENSUS: 18	DATE:	12/08/2025
		UNANNOUNCED	TIME BEGAN:	01:45 PM
MET WITH:	Lovette Trammel		TIME COMPLETED:	03:50 PM

ALLEGATION(S):

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- Infants are being swaddled with a blanket while napping
- Staff yells at and around infants in care.
- The facility prohibiting staff from holding infants during bottle-feeding. Bottles are being propped by a pillow during feeing time.

INVESTIGATION FINDINGS:

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On 12/8/25, Licensing Program Analyst (LPA) Catherine Fernandes arrived unannounced to deliver the findings to the above allegations and met with Director Lovette Trammel. Present in care were 18 infants, with additional 12 staff members. During the investigation LPA Fernandes conducted interviews with parents, and staff, observed the classrooms, reviewed center documentation regarding the allegations and did a walk through of the center.

Based on interviews there is conflicting information regarding the above allegations. Therefore, the allegations are unsubstantiated, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur.

Exit interview conducted with Director Trammel
Report and Notice of Site visit provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mayla Mendoza
LICENSING EVALUATOR NAME: Catherine Fernandes
LICENSING EVALUATOR SIGNATURE:	DATE: 12/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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