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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700360
Report Date: 08/01/2025
Date Signed: 08/01/2025 02:04:34 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2025 and conducted by Evaluator Christina Uribe
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250716142643
FACILITY NAME:SATRA, DOLLYFACILITY NUMBER:
015700360
ADMINISTRATOR:SATRA, DOLLYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(510) 396-9424
CITY:NEWARKSTATE: CAZIP CODE:
94560
CAPACITY:14CENSUS: 10DATE:
08/01/2025
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Dolly SatraTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
The licensee is not present in the home for the amount of time required.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 08/01/2025, at 12:30pm, Licensing Program Analyst (LPA) Christina Uribe conducted an unannounced visit for the purpose of investigating a complaint for the above allegation of other - overal operations. LPA met with licensee, Dolly Satra. Present during the time of today’s inspection was the licensee's fingerprint cleared husband, 2 staff, and 10 children.

This agency has investigated the complaint allegation that the licensee is not present in the home for the amount of time required. During the course of the investigation, LPA Uribe conducted interviews, made observations within the facility and collected relevant documents. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Notice of Site Visit was given and must be posted for 30 days. Exit interview conducted and report was reviewed with the licensee, Dolly Satra.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Christina Uribe
LICENSING EVALUATOR SIGNATURE:

DATE: 08/01/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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