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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700527
Report Date: 03/05/2026
Date Signed: 03/05/2026 11:04:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH CC RO, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/11/2026 and conducted by Evaluator Kassandra Medrano
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20260211101333
FACILITY NAME:CREATIVE WORLDFACILITY NUMBER:
015700527
ADMINISTRATOR:CHIO,AMANDAFACILITY TYPE:
850
ADDRESS:14830 WASHINGTON AVENUETELEPHONE:
(510) 567-3733
CITY:SAN LEANDROSTATE: CAZIP CODE:
94578
CAPACITY:32CENSUS: 28DATE:
03/05/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Amanda Chio TIME COMPLETED:
11:10 AM
ALLEGATION(S):
1
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9
Staff member worked while under the influence of alcohol, impairing their ability to provide adequate care and supervision, which presents a risk to children in care.
INVESTIGATION FINDINGS:
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3
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9
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Licensing Program Analysts (LPA’s) Kassandra Medrano and Diana Campos, conducted an unannounced inspection in order to deliver findings on the complaint investigation for the above allegation. LPA's met with the Director, Amanda Chio to discuss complaint allegation finding.
It was alleged that a staff member worked while under the influence of alcohol, impairing their ability to provide adequate care and supervision, which presents a risk to children in care. Based on LPAs observations, record reviews, and interviews which were conducted. The allegation may have happened or is valid, but there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and a copy of this report and appeal rights were reviewed and provided to Director, Amanda. Notice of Site visit was observed to be posted and shall remain posted for 30 days. No deficiencies were issued today under Title 22 Division 12 of the California Code of Regulations.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Kassandra Medrano
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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