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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700555
Report Date: 08/07/2023
Date Signed: 08/07/2023 04:59:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/17/2023 and conducted by Evaluator Elimika Woods
COMPLAINT CONTROL NUMBER: 52-CC-20230717151144
FACILITY NAME:LEVEL UP MONTESSORI - HAYWARDFACILITY NUMBER:
015700555
ADMINISTRATOR:GANESAN, SUNDARIFACILITY TYPE:
850
ADDRESS:31145 MISSION BOULEVARDTELEPHONE:
(408) 431-7003
CITY:HAYWARDSTATE: CAZIP CODE:
94544
CAPACITY:78CENSUS: 42DATE:
08/07/2023
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Sandhya AgarwanTIME COMPLETED:
05:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Qualifications-Teacher is not qualified, no ECE units
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On August 7, 2023 at 1:15 PM, Licensing Program Analyst (LPA) Elimika Woods arrived to the facility unannounced to conclude an investigation into the above allegation. Upon arrival LPA was allowed in by the facility representative, Sandhya Agarwan. Present during the visit were 42 pre school age children and four additional staff members. LPA informed the facility representative of the reason for visit and toured the facility.

Based on interviews conducted and observations, the allegation that a teacher is not qualified, no ECE units has been found to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore, the allegation is UNSUBSTANTIATED.

Exit interview conducted with Sandhya Agarwan, appeal rights and Notice of Site Visit was provided and must remain posted for a period of 30 days.
Unsubstantiated
Estimated Days of Completion: 5
SUPERVISORS NAME: Chandra Charles
LICENSING EVALUATOR NAME: Elimika Woods
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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