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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 015700650
Report Date: 10/23/2025
Date Signed: 10/23/2025 12:01:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND SOUTH EAST, 1515 CLAY STREET STE 1102
OAKLAND, CA 94612
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/19/2025 and conducted by Evaluator Jyoti Saini
PUBLIC
COMPLAINT CONTROL NUMBER: 52-CC-20250919105419
FACILITY NAME:LILY OF THE VALLEY EARLY EDUCATION & PRESCHOOLFACILITY NUMBER:
015700650
ADMINISTRATOR:KIARA PARRASFACILITY TYPE:
860
ADDRESS:348 NORTH CANYONS PARKWAYTELEPHONE:
(925) 215-7707
CITY:LIVERMORESTATE: CAZIP CODE:
94551
CAPACITY:179CENSUS: 43DATE:
10/23/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:director- Kiara Parras TIME COMPLETED:
12:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
-Staff mishandles the daycare children while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jyoti Saini arrived unannounced to deliver the findings from a complaint investigation for the above allegation. Licensing Program Analyst (LPA) met Director Kiara Parras and explained the purpose of the inspection. Present during today’s visit, director and nine (9) staff members supervising 43 children.
Based on the interview conducted, no information was obtained indicating any incident of mishandling, nor did anyone acknowledged witnessing such an incident leading to the conclusion that while the allegation may have occurred or is valid, there is no preponderance of evidence to prove the alleged violation. Therefore, the allegation is "Unsubstantiated.
Appeal rights were provided.
An exit interview was conducted, and the report was reviewed with Director Kiara Parras.
A notice of site visit was posted and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wynn Norona
LICENSING EVALUATOR NAME: Jyoti Saini
LICENSING EVALUATOR SIGNATURE:

DATE: 10/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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