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25 | Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct a case management due to a complaint visit. LPA request facility to conduct an in-service training for all care staff including but not limited to ADL and resident personal rights submitted to CCLD by 2/21/25 including all care staff signature attending the training.
No deficiency issue today.
Exit interview is conducted and a copy of this report is provided.
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