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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 033622788
Report Date: 05/28/2025
Date Signed: 05/28/2025 01:53:36 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/01/2025 and conducted by Evaluator Elizabeth Santiago
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20250401213742
FACILITY NAME:RADEL, AMANDAFACILITY NUMBER:
033622788
ADMINISTRATOR:RADEL, AMANDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 296-3416
CITY:PINE GROVESTATE: CAZIP CODE:
95665
CAPACITY:14CENSUS: 9DATE:
05/28/2025
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Licensee, Amanda RadelTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Licensee did not provide adequate supervision resulting in inappropriate interactions between children in care
INVESTIGATION FINDINGS:
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On 05/28/2025, Licensing Program Analyst (LPA) Elizabeth Santiago met with Licensee, Amanda Radel to deliver the findings of the complaint a regarding the above allegation. Present were 9 children and one adult assistant.

During the course of the investigation, LPA conducted interviews and obtained information pertaining to allegation. It was alleged that licensee did not provide adequate supervision resulting in inappropriate interactions between children in care.

Through documents and interviews obtained by the department it was revealed that children’s testimonies remained consistent throughout the investigation of inappropriate interactions at the day care home.

Report continues on 9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Elizabeth Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 53-CC-20250401213742
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: RADEL, AMANDA
FACILITY NUMBER: 033622788
VISIT DATE: 05/28/2025
NARRATIVE
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Continued from LIC9099...(page 2)...

Based on the interviews and review of records obtained it was revealed that licensee did not provide adequate supervision resulting in inappropriate interactions between children in care, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. Title 22 regulations are being cited on the attached 9099-D page.

An exit interview was conducted with the licensee, Amanda Radel. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Appeal rights were provided to licensee.

LPA Santiago informed licensee, Amanda Radel that this report dated 05/28/2025 document(s) 1 Type A citation which shall be posted for 30 consecutive days as there is/are immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Santiago informed the licensee, Amanda Radel to provide a copy of this licensing report dated 05/28/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Elizabeth Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 53-CC-20250401213742
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: RADEL, AMANDA
FACILITY NUMBER: 033622788
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
05/28/2025
Section Cited
CCR
102417(a)
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This is an amended report done on 6/3/25.
102417 Operation of a Family Child Care Home
(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times.
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This is an amended report done on 6/3/25.
Licensee will have additional personnel to supervise children in care. Licensee will ensure blind spots are supervised.
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This requirement was not met as evidence by:
based on interviews and records obtained, children being found unsupervised resulting in inappropriate interactions at the day care home.
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Licensee will submit written statement acknowleding the requirement of ensuring all children in care are supervised at all times to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Elizabeth Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 53-CC-20250401213742
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: RADEL, AMANDA
FACILITY NUMBER: 033622788
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/28/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/28/2025
Section Cited
HSC
1597.467(b)(1)
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This is an amended report done on 6/3/25. 1597.467 Injury or acts of violence reporting requirements(b)(1)A report shall be made to the department by telephone or fax during the department's normal business hours before the close of the next working day following the ...
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This is an amended report done on 6/3/25.
Licensee will submit a written statement to LPA acknowledging the understandment of reporting any unusual incidents reports to the regional office with the next business day by POC date.
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occurrence during the operation of a family day care home of any of the following events: This requirement was not met as evidence by: based on record review, licensee did not report incident to department within the next business day which poses a potential risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Chayntel Hunter
LICENSING EVALUATOR NAME: Elizabeth Santiago
LICENSING EVALUATOR SIGNATURE:

DATE: 05/28/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/28/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5