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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045403842
Report Date: 11/07/2024
Date Signed: 11/07/2024 11:06:26 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2024 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240815165131
FACILITY NAME:PEE WEE DAY CARE CENTER PRESCHOOLFACILITY NUMBER:
045403842
ADMINISTRATOR:SIEVERS, ELLYFACILITY TYPE:
850
ADDRESS:7196 SKYWAYTELEPHONE:
(530) 413-9485
CITY:PARADISESTATE: CAZIP CODE:
95969
CAPACITY:59CENSUS: 36DATE:
11/07/2024
UNANNOUNCEDTIME BEGAN:
09:24 AM
MET WITH:Sharon Willett, Site SupervisorTIME COMPLETED:
11:16 AM
ALLEGATION(S):
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Staff did not provide adequate supervision to day-care children.
INVESTIGATION FINDINGS:
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On 11/7/24 @ 9:24am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with facility representative Sharon Willett. It was alleged that staff did not provide adequate supervision of daycare children; specifically, staff are on their phones while watching daycare children and staff do not intervene in children being "bullied".

Sharon Willett was interviewed on 8/21/24 @ 1:04pm. Sharon stated she had no knowledge of the allegations. Sharon stated staff are allowed to use their personal phones to communicate amongst one another, but they are not allowed to use their personal phones for personal reasons during their shift. Sharon stated she has not heard of or seen children being bullied. Sharon stated staff would intervene if they saw a child being harmed or bullied.

report continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240815165131
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: PEE WEE DAY CARE CENTER PRESCHOOL
FACILITY NUMBER: 045403842
VISIT DATE: 11/07/2024
NARRATIVE
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On 8/16/24 LPA E. Laird conducted interviews with two witnesses (W1, W2). Both witnesses interviewed stated they had witnessed children being "bullied" and staff did not intervene. Both witnesses stated they had observed children being physically harmed by other children while staff stood by and did nothing to stop the behavior.

On 10/30/24 LPA E. Laird conducted five parent interviews (P1-P5). Of the five parents interviewed, four stated they had heard of children being bullied at the facility but had never witnessed it. Two of the parents interviewed stated they had seen staff on their phones while supervising children. Both parents stated the use of phones appeared to be for personal use.

On 8/21/24 and 11/7/24 LPA E. Laird interviewed six staff (S1-S6). All staff interviewed denied children are being bullied at the facility. Three staff interviewed stated some of the children in care have "big behaviors" and are still learning how to manage their emotions, but staff always help the children by redirecting. Of the staff interviewed, there were staff who had observed staff using personal phones while supervising children.

On 8/21/24 and 11/7/24 LPA E. Laird observed staff on the playground with children. LPA Laird did not observe staff on their phones. LPA Laird observed staff actively engaged with the children in care.

Although staff were observed on their phones, there is not enough evidence to determine it interfered with their ability to supervise children in care. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the site supervisor, Sharon Willett. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2