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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045405611
Report Date: 03/10/2025
Date Signed: 03/10/2025 04:12:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Tammy Dutra
COMPLAINT CONTROL NUMBER: 13-CC-20241210081724
FACILITY NAME:CASTLES PRESCHOOL (INFANT)FACILITY NUMBER:
045405611
ADMINISTRATOR:LOVE, KATIEFACILITY TYPE:
830
ADDRESS:55 JAN CT.TELEPHONE:
(530) 892-2273
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:14CENSUS: DATE:
03/10/2025
UNANNOUNCEDTIME BEGAN:
04:01 PM
MET WITH:Chelsey BleekeTIME COMPLETED:
04:20 PM
ALLEGATION(S):
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Lack of supervision led to child attempting to put gravel in their mouth
Lack of supervision
INVESTIGATION FINDINGS:
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On 3/10/25 at 4:01 pm, Licensing Program Analyst (LPA) Tammy Dutra conducted an unannounced complaint inspection, and met with facility representative, Chelsey Bleeke. It was alleged that a lack of supervision led to children attempting to put pea gravel in their mouth and there was a lack of supervision, specifically that the opening infant teacher leaves infants unsupervised in the infant room while they fold towels in the adjacent (nap room).

The Director was interviewed on 12/12/24 regarding the allegation that a lack of supervision led to children attempting to put pea gravel in their mouth. Director stated she has never seen a child choke on the pea gravel but has seen them put pea gravel in their mouths. Director stated she had never seen the infant teacher in the other room while children are in care. Director stated there have been times she has witnessed staff grab a basket of towels to fold in the infant room but she had not seen infants unsupervised while a teacher folded towels in the nap room.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20241210081724
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CASTLES PRESCHOOL (INFANT)
FACILITY NUMBER: 045405611
VISIT DATE: 03/10/2025
NARRATIVE
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On 1/6/25 three staff members were interviewed, and all staff stated they have seen children attempt to put pea gravel in their mouths. Two staff members indicated they have pulled pea gravel out of infant’s mouths. All staff interviewed indicated they were concerned about the pea gravel being a choking hazard and were hyper vigilant to keep the infants from placing rocks in their mouths.

Four parents were interviewed on 11/25/24 and 3/5/25 regarding lack of supervision led to children attempting to put pea gravel in their mouth. All parents indicated their infant tries to put everything in their mouth, but only P3 has witnessed a child put pea gravel in their mouth at the facility. One parent (P2) indicated they had seen a staff member folding towels in the nap room. Three parents had not seen a staff member leave the children in care.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the facility representative. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Tammy Dutra
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2