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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045406781
Report Date: 09/21/2021
Date Signed: 09/21/2021 11:23:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/10/2021 and conducted by Evaluator Mikah Martinez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20210810134249
FACILITY NAME:NUNEZ, ROBYN FAMILY CHILD CARE HOMEFACILITY NUMBER:
045406781
ADMINISTRATOR:NUNEZ, ROBYNFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(530) 864-5535
CITY:CHICOSTATE: CAZIP CODE:
95973
CAPACITY:14CENSUS: 10DATE:
09/21/2021
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Robyn NunezTIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Martinez conducted an unannounced complaint visit and met with licensee Robyn Nunez. It was alleged the facility is operating out of ratio, specifically 12 children to one staff. Interviews with staff on 8/18/21 and 9/19/21 with 3 staff indicated that although one staff may be in the "clubhouse" the licensee, Robyn, is in the home making lunch or finishing paperwork. It was indicated through interviews with 3 staff that the possibility of them being alone without a second staff or Robyn present was rare and only in a case when parents may be late picking up while the licensee picks up children from school. Staff could not notate to me the last time that occurred or a date and stated it was an example of perhaps a time. It should be noted during LPA Martinez' first visit on 8/18/21 there were 11 children with two staff members in the "clubhouse" and Robyn was inside her home. During todays visit 10 children were observed with 2 staff. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Mikah Martinez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/21/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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