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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045406970
Report Date: 12/21/2023
Date Signed: 12/21/2023 09:31:23 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/14/2023 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20231214143243
FACILITY NAME:PINE RIDGE CHILDREN'S CENTERFACILITY NUMBER:
045406970
ADMINISTRATOR:COLLEEN DUGANFACILITY TYPE:
850
ADDRESS:13878 COMPTON DRIVE, ROOM #1TELEPHONE:
(530) 532-5643
CITY:MAGALIASTATE: CAZIP CODE:
95954
CAPACITY:22CENSUS: 8DATE:
12/21/2023
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Heather Mendonca-Aguiar, Site SupervisorTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Outdoor play area fence is 3.5 ft tall.
INVESTIGATION FINDINGS:
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On 12/20/23 @ 8:40am Licensing Program Analyst (LPA) E. Laird conducted an unannounced complaint inspection. It is alleged the outdoor play area fence is 3.5 ft tall. LPA met with site supervisor Heather Mendonca-Aguiar.

LPA Laird observed the play yard fence. The West facing fence measured at 42" at it's lowest point and 44" at it's highest point. The East facing fence measured at 49" and the South facing fence measured at 71" at it's lowest point and 78" at it's highest point. The South facing fencing is temporary while the additonal playground is under construction. LPA Laird took six photos of the fencing.

LPA observed an approximate 8 foot drop on the other side of the West facing fence, which poses an immediate risk to children in care.

Report continued on 9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 13-CC-20231214143243
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: PINE RIDGE CHILDREN'S CENTER
FACILITY NUMBER: 045406970
VISIT DATE: 12/21/2023
NARRATIVE
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Based on the observation made, the following deficiencies are being cited: Fencing on playground is not regulation height. (See LIC 809D).

LPA E. Laird informed facility representative, that this report dated 12/21/23 documents 1 Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.


Also, LPA E. Laird informed the facility representative to provide a copy of this licensing report dated 12/21/23 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted with representative, Heather Mendonca-Aguiar and appeal rights were provided.

Notice of Site visit shall remain posted for 30 days.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 13-CC-20231214143243
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: PINE RIDGE CHILDREN'S CENTER
FACILITY NUMBER: 045406970
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/21/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
12/21/2023
Section Cited
CCR
101238.2(g)
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101238.Outdoor Activity Space (g) The playground shall be enclosed by a fence to protect children and to keep them in the outdoor activity area. The fence shall be at least four feet high.
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Site Supervisor has not been utilizing the playground and will not use the playground until the fencing has been fixed. The School will be closed for Christmas break until January 8, 2024. An outside company is recommended to expedite the repair. Site Supervisor to notifiy CCL as soon as fencing has been completed.
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This regulation was not met as evidence by: The West facing fence measured between 3.5 feet and 3.7 feet tall. LPA Laird observed an approximate 8 foot drop on the other side of the fence, which poses an immediate risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
LIC9099 (FAS) - (06/04)
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