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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407013
Report Date: 05/20/2022
Date Signed: 05/20/2022 09:55:52 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/13/2022 and conducted by Evaluator Carrie Wisehart
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220413093553
FACILITY NAME:LITTLE DISCOVERIES PRESCHOOL - INFANTSFACILITY NUMBER:
045407013
ADMINISTRATOR:YEAGER, TIFFANIFACILITY TYPE:
830
ADDRESS:4 CREATIVE LANETELEPHONE:
(530) 570-4424
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:24CENSUS: 16DATE:
05/20/2022
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Tiffani YeagerTIME COMPLETED:
09:00 AM
ALLEGATION(S):
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9
Staff rough handle Infant(s)
Staff failed to follow reporting requirements
INVESTIGATION FINDINGS:
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On 5/20/22 at 8:30 am, Licensing Program Analyst (LPA) Carrie Wisehart conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings. It was alleged that staff rough handle infant(s) and that staff failed to follow reporting requirements.

The licensee was interviewed on 4/19/22 and claimed that the Director talked with Staff (S9) on 4/13/22 and the staff denied the allegations and that the License had no prior known issues with S9. The licensee indicated that staff were logging ouch and incident reports. The licensee expressed the classroom has camera’s, but the back-napping room area view is limited.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Carrie Wisehart
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20220413093553
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE DISCOVERIES PRESCHOOL - INFANTS
FACILITY NUMBER: 045407013
VISIT DATE: 05/20/2022
NARRATIVE
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Interviews with staff (S1-S9) on 4/19/22 were inconsistent on date/times of incidents. S4 claims to have heard C1 cry, and then S9 say the child’s hair was pulled to teach the child a lesson. While S9 acknowledged being frustrated with C1, the staff claims to have been misunderstood and denied pulling C1’s hair. No staff interviews supported S9 putting C1 hard down on a changing table.
Interviews support staff are meeting reporting requirements, though S9 acknowledged not reporting one incident to a parent, the LPA could not determine if it happened and if it was reportable due to conflicting statement by S4 who was also present. Interviews with witnesses (W1-W6) on 4/20 & 4/21 indicated that no hair pulling had ever been witnessed on the room camera’s nor had witnesses seen anyone rough handled on the changing table. The witnesses stated they have good communications with staff and are alerted to any concerns.

The LPA has determined that though S9 acknowledges being frustrated, the two staff present provided opposing statements and conflicting dates/times were given making video confirmation unreliable on what really happened and if it was a reportable incident.

Although the allegation(s) may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Carrie Wisehart
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2