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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 045407248
Report Date: 04/22/2026
Date Signed: 04/22/2026 03:18:51 PM

Document Has Been Signed on 04/22/2026 03:18 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME:ENCHANTED PLAY INFANT & PRESCHOOL CENTERFACILITY NUMBER:
045407248
ADMINISTRATOR/
DIRECTOR:		ALIOTO, DENISEFACILITY TYPE:
830
ADDRESS:3312 ESPLANADETELEPHONE:
(530) 715-0436
CITY:CHICOSTATE: CAZIP CODE:
95973
CAPACITY: 32TOTAL ENROLLED CHILDREN: 32CENSUS: 14DATE:
04/22/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
02:54 PM
MET WITH:Denise AliotoTIME VISIT/
INSPECTION COMPLETED:
03:20 PM
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A subsequent unannounced case management inspection was conducted today 4/22/26 at 2:54pm by Licensing Program Analyst (LPA), Tammy Dutra. LPA met with Licensee Denise Alioto in response to an Unusual Incident Report received by the Department on 3/11/26. A witness (W1) allegedly observed a staff member (S1) shaking a crib aggressively while hearing a child (C1) crying.

A facility representative was interviewed on 3/13/26. The facility representative stated they were informed of the situation, but they were not present during the incident. The licensee did an internal investigation and determined that a witness (W1) observed S1 attempting to move a play yard in the enclosed nap area to reach a crying child. W1 could not see the crib from their viewpoint but did hear a child crying. W1 attempted to notify the licensee but was unable to reach her and proceeded to notify the police department to investigate the suspected child abuse.
NAME OF LICENSING PROGRAM MANAGER: Erin Virrueta
NAME OF LICENSING PROGRAM ANALYST: Tammy Dutra
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 04/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: ENCHANTED PLAY INFANT & PRESCHOOL CENTER
FACILITY NUMBER: 045407248
VISIT DATE: 04/22/2026
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Three staff members (S1-S3) were interviewed on 3/13/26 and 3/17/26. S1 stated they were moving a crib to continue rocking a baby and patting another baby in a crib. S1 stated the crib was stuck between the chair and the swing which prevented them from reaching the crying child (C1) in the swing. S1 believed that W1 saw them moving the empty crib and believed that C1 was crying in the crib. S2 shared they were outside of the nap area when the incident occurred and did not have a clear view. S3 stated they were in the nap area but had their back turned to S1 and did not witness the incident. S3 stated that C1 was not in the play yard but in the swing. S2 & S3 stated they have never seen any aggressive behavior from S1 and did not believe any child abuse occurred. All staff shared they are mandated reporters and confirmed they take action if any suspected child abuse occurs.

On 3/17/26 at 11:27am LPA interviewed W1. W1 shared that they did not have a clear view of the crib that was being moved due to a half wall that separates the room. W1 stated they heard a child screaming and as a mandated reporter they felt compelled to notify the police department. W1 stated they acted out of sincere concern for the infants in care. W1 stated they were informed that the police investigation was closed and no evidence of child abuse was found.

LPA attempted to reach the C1’s authorized representative but was unsuccessful. LPA requested C1’s representative contact community care licensing to report any suspected child abuse or concerns regarding the facility. No attempts have been made to contact our office since the incident was reported.

NAME OF LICENSING PROGRAM MANAGER: Erin Virrueta
NAME OF LICENSING PROGRAM ANALYST: Tammy Dutra
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: ENCHANTED PLAY INFANT & PRESCHOOL CENTER
FACILITY NUMBER: 045407248
VISIT DATE: 04/22/2026
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On 3/13/26 LPA reviewed attendance records for the facility in addition to C1’s nap logs. LPA reviewed a written record of Licensee’s internal investigation and reviewed photos of the nap area where the suspected child abuse occurred. On 3/26/26 LPA reviewed the police report that was investigated on 3/10/26. Documentation showed that the investigation was closed without any child abuse substantiated.

Based on interviews, record review and observation LPA could not find any evidence to support allegations of child abuse at the facility. Through interviews LPA determined that W1 misinterpreted S1 moving furniture combined with an infant crying which resulted in a report of suspected child abuse. There were no deficiencies cited during today’s inspection.

Exit interview conducted and report was reviewed with Licensee Denise Alioto. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

NAME OF LICENSING PROGRAM MANAGER: Erin Virrueta
NAME OF LICENSING PROGRAM ANALYST: Tammy Dutra
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
LIC809 (FAS) - (06/04)
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