045407590-7-7-2023-13-CC-EVIA-CTVMGV-20230719093630

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045407590
Report Date: 07/07/2023
Date Signed: 07/07/2023 11:10:04 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2023 and conducted by Evaluator Jaime Snow

COMPLAINT CONTROL NUMBER: 13-CC-20230519163438

FACILITY NAME:	AUNT SHERRIE'S PRESCHOOL CENTER		FACILITY NUMBER:	045407590
ADMINISTRATOR:	WRIGHT, LINDA		FACILITY TYPE:	850
ADDRESS:	2130 MONTGOMERY STREET		TELEPHONE:	(530) 534-1934
CITY:	OROVILLE	STATE: CA	ZIP CODE:	95965
CAPACITY:	45	CENSUS: 25	DATE:	07/07/2023
		UNANNOUNCED	TIME BEGAN:	09:45 AM
MET WITH:	Linda Wright		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff yelled at child in care
Staff handled child in care in a rough manner

INVESTIGATION FINDINGS:

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On July 7, 2023 at 9:30am, Licensing Program Analyst (LPA) Snow conducted an unannounced complaint inspection and met with Director, Linda Wright.
It was alleged that staff yelled at a child and that staff treated a child roughly. The Director, Linda Wright was interviewed on 5/26 at 11am and denied both allegations. She stated that there was an incident where a Child (C1) tried to exit the facility and Staff (S1) yelled the child’s name loudly, when C1 continued and refused to be redirected the S1 picked C1 up and set C1 onto the floor on the other side of the room where the rest of the children were. C1’s responsible party was called and the facility self-reported the incident to Community Care Licensing (CCL). The director (who was not present for the incident) denied any rough treatment and denied any derogatory yelling.
continued on page 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20230519163438

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: AUNT SHERRIE'S PRESCHOOL CENTER	FACILITY NUMBER: 045407590
	VISIT DATE: 07/07/2023

NARRATIVE

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Interviews were conducted with 12 witnesses including 5 children, 4 staff and 3 parents between 5/26/23 and 6/26/23. All witnesses denied the allegations including those who were direct witnesses. All parties that observed the incident said the staff had yelled out only to get the child's attention when they were exit seeking and attempting to harm others. Witnesses also said staff had used the least amount of physical intervention necessary to keep everyone from being harmed.

The LPA did not observe any rough handling during inspections conducted 5/26/23 or 7/7/23. The LPA did not observe any yelling however the acoustics in the building are loud and a projected voice is required to be heard.
A copy of the roster and sign in/out documentation was received.
Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.

SUPERVISORS NAME: Erin Virrueta
LICENSING EVALUATOR NAME: Jaime Snow
LICENSING EVALUATOR SIGNATURE:	DATE: 07/07/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2023

LIC9099 (FAS) - (06/04)

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