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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407962
Report Date: 01/03/2024
Date Signed: 01/22/2024 04:04:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO CC RO, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/17/2023 and conducted by Evaluator Sydney Sims
COMPLAINT CONTROL NUMBER: 13-CC-20231017161244
FACILITY NAME:LITTLE PINES PRESCHOOLFACILITY NUMBER:
045407962
ADMINISTRATOR:FACILITY TYPE:
850
ADDRESS:2022 FRANKLIN STREETTELEPHONE:
(530) 965-2202
CITY:CHICOSTATE: CAZIP CODE:
95928
CAPACITY:23CENSUS: 18DATE:
01/03/2024
UNANNOUNCEDTIME BEGAN:
10:08 AM
MET WITH:Shelly TellezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff terminated a day care child in retaliation.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On Janurary 3, 2024 at 10:08am, Licensing Program Analyst (LPA) S. Sims and E. Friese conducted an unannounced complaint inspection, and met with facility representative Shelly Tellez. It was alleged that staff terminated a day care child in retaliation, specifically that a child’s (C1) care was terminated after a complaint was filed at another facility.

The licensee was interviewed on 11/6/23 at 10:30am and denied the allegations. The licensee stated that the facility terminated C1’s care because the staff were uncomfortable with the behavior of P5 after P5 was informed that C1 would not have a spot in the preschool room due to a full capacity. The licensee stated that P5 was rude to employees and other parents and that the staff had a hard time getting P5 to comply with their program polices stated in their parent handbook.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Sydney Sims
LICENSING EVALUATOR SIGNATURE:

DATE: 01/03/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/03/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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