<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045407980
Report Date: 09/22/2022
Date Signed: 09/22/2022 02:14:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/01/2022 and conducted by Evaluator Bianca Mendez
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20220801103233

FACILITY NAME:CREATIVE SCHOLARS ACADEMY PRESCHOOLFACILITY NUMBER:
045407980
ADMINISTRATOR:RAY, NICOLEFACILITY TYPE:
850
ADDRESS:120 YELLOWSTONE DR.TELEPHONE:
(530) 809-2468
CITY:CHICOSTATE: CAZIP CODE:
95973
CAPACITY:58CENSUS: 26DATE:
09/22/2022
UNANNOUNCEDTIME BEGAN:
01:48 PM
MET WITH:Nicole RayTIME COMPLETED:
02:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff withheld child's food
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 9/22/22 at 1:48pm Licensing Program Analyst (LPA) Mendez and Licensing Program Manager (LPM) Aviles conducted a subsequent complaint investigation inspection to the facility for the purpose of delivering complaint findings. It was alleged that staff withheld child’s food.
The facility director was interviewed on 8/02/22 at 10:25am, she stated that children bring their own lunch from home and their food is offered to them and if the child does not eat their food, then it is sent back in their lunchbox. She stated that they have a no sweets policy in which no sweets are allowed and if they do bring sweets in their lunch then it is offered, and a note does go home as a reminder that suggest a substitution.
The facility owner was interviewed on 8/03/22 at 2:10pm. Facility owner stated that children bring their own lunch from home and the facility provides breakfast and two snacks. She stated that a note goes out to parents if the there are too many sugared snacks in their lunchbox. She stated in their parent handbook they have a no sweets policy in which they do allow sugared drinks.



Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 13-CC-20220801103233
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: CREATIVE SCHOLARS ACADEMY PRESCHOOL
FACILITY NUMBER: 045407980
VISIT DATE: 09/22/2022
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
LPA Mendez interviewed five staff (S1-S5) on 8/2/22, 8/5/22, 8/8/22 and 8/11/22. LPA Mendez asked staff if they are withholding food from children’s lunchboxes and 5 out of 5 stated no. However, staff interviews were also consistent instating food has been sent back home if considered “too sweet”.

LPA Mendez interviewed parents (P1-P8) on 8/1/22,8/8/22, and 9/19/22. LPA Mendez asked parents if there were aware of the facility’s no sweets policy, 8 out of 8 parents stated yes. LPA Mendez asked parents if their child’s food was returned 4 out 8 have had their child’s food returned.

Although staff and parent interviews were consistent in stating food had been retuned and sent home for being “too sweet” it could not be determined if children were held without food, not offered an alternative option or if a violation occurred.


Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated. An exit interview was conducted. The Notice of Site Visit must be posted for 30 days.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Bianca Mendez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4