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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045408141
Report Date: 09/26/2025
Date Signed: 09/26/2025 11:37:08 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2025 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20250722093524

FACILITY NAME:LITTLE BEARS CHILD CARE SCHOOL-AGEFACILITY NUMBER:
045408141
ADMINISTRATOR:LAGRONE, ASHLIEFACILITY TYPE:
840
ADDRESS:645 POMONA AVETELEPHONE:
(530) 533-0573
CITY:OROVILLESTATE: CAZIP CODE:
95965
CAPACITY:12CENSUS: 10DATE:
09/26/2025
UNANNOUNCEDTIME BEGAN:
11:13 AM
MET WITH:Ashlie Lagrone, Director/OwnerTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Facility staff comingles preschool children with school age children
INVESTIGATION FINDINGS:
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On 9/26/25 @ 11:13am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection and met with licensee Ashlie Lagrone. It was alleged that staff are commingling children.

On 7/30/25 @ 11:38am LPA Laird conducted an interview with Ashlie Lagrone. Ashlie denied the allegations stating children are always kept separate by age group. Ashlie stated there are times when children sit in the same room to watch a movie, but they sit at separate tables.

On 7/30/25 LPA Laird conducted four staff interviews (S1-S4). All staff interviewed stated there are times when the school age and preschool children sit in the same room, but they do not interact.

report continued on 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 13-CC-20250722093524
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE BEARS CHILD CARE SCHOOL-AGE
FACILITY NUMBER: 045408141
VISIT DATE: 09/26/2025
NARRATIVE
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On 8/22/25 and 9/25/25 LPA Laird conducted six parent interviews (P1-P6). Three parents stated they have observed school age and preschool children commingling by using the same classroom. Three parents interviewed stated they have not observed school age and preschool children commingling.

On 7/30/25 LPA Laird conducted five child interviews (C1-C5). Four of the children interviewed stated they do not play with different age groups. Four children interviewed stated the school age and preschool children have a different classroom.

On 7/30/25 LPA Laird conducted an inspection of the facility. LPA Laird observed school age children and preschool children playing outside in separate play yards.

On 8//13/25 LPA Laird received a typed statement from Ashlie Lagrone stating staff rarely commingle the age groups and only do it for approximately one hour in the early mornings or late afternoons when ratios are low.

Based on staff and parent interviews and documentation received, LPA Laird has determined there is sufficient evidence to suggest the allegations are valid.

Based on the evidence obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, (Title 22), is being cited on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the licensee, Ashlie Lagrone. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 13-CC-20250722093524
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: LITTLE BEARS CHILD CARE SCHOOL-AGE
FACILITY NUMBER: 045408141
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/26/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/27/2025
Section Cited
CCR
101538.3(b)
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(b) In combination programs, indoor activity space provided for school-age child care center children shall be physically separated from space provided for infant care and child care center children. This requirement was not met as evidence by:
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Licensee has submitted a waiver request to commingle age groups when ratios are low. Licensee shall read regulations pertaining to school age children indoor activity space. A statement of understanding shall be sent to CCL by 10/27/25.

erica.laird@dss.ca.gov
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Based on interviews, the licensee did not comply with the section cited above, which poses a potential health, safety, or personal rights risk to children in care.

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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/26/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/26/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5