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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 045408155
Report Date: 09/19/2024
Date Signed: 09/19/2024 11:19:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2024 and conducted by Evaluator Erica Laird
PUBLIC
COMPLAINT CONTROL NUMBER: 13-CC-20240723091518
FACILITY NAME:LITTLE LIONS PRESCHOOLFACILITY NUMBER:
045408155
ADMINISTRATOR:CORBETT, KATHLEENFACILITY TYPE:
850
ADDRESS:1560 MANZANITA AVETELEPHONE:
(530) 891-3000
CITY:CHICOSTATE: CAZIP CODE:
95926
CAPACITY:120CENSUS: 102DATE:
09/19/2024
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Kathleen Corbett, DirectorTIME COMPLETED:
11:25 AM
ALLEGATION(S):
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Staff do not ensure care and supervision is being provided to children
INVESTIGATION FINDINGS:
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On 9/19/24 @ 9:20am, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection, and met with facility director, Kathleen Corbett. It was alleged that staff did not ensure care and supervision is being provided to children; specifically that staff are on their phones when they should be watching children.

Facility director Kathleen Corbett was interviewed on 7/25/24. Kathleen denied the allegation that staff are on their phones while supervising children. Kathleen stated staff are allowed to use their phones for emergecy purposes only, but not for personal use. Kathleen stated she has not observed or heard of staff using their phones excessivley or in a way that impacts their supervision of children.

report continued on 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 13-CC-20240723091518
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926
FACILITY NAME: LITTLE LIONS PRESCHOOL
FACILITY NUMBER: 045408155
VISIT DATE: 09/19/2024
NARRATIVE
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On 7/25/24 LPA Laird observed video footage. Upon review, LPA Laird observed children on the playground with approximately 3 staff present. Staff appeared to check phones periodically, but not excessively and not in a manner which seemed to impact their supervision of children.

On 8/8/24 and 9/16/24 LPA Laird conducted interviews with two staff (S1, S2). Both staff interviewed denied staff are not providing adequate supervision to children. One staff interviewed stated they use their personal phones to access the Learning Genie app. Staff stated the the app is used to log movement of children and to communicate with parents. Staff denied their use of the app hinders their ability to supervise children in care. Both staff interviewed stated there was a time during a wild fire when they were checking their phones more frequently to monitor air quality, evacuation notices, and communicate with parents. Both staff stated whenever they need to take a personal call, they are relieved by another staff and take a break outside of the classroom.

On 9/16/24 LPA Laird conducted interviews with two parents (P1, P2). Both parents interviewed denied staff are not providing adequate supervision to children. One parent interviewed stated staff communicate with them via the Learning Genie app. One parent interviewed stated they had observed staff on their phone logging something on the app. One parent stated the staff always stop and acknowledge them and the children when they're logging something on their phones. Both parents stated they feel the staff are engaged with the children.

On 9/19/24 LPA Laird conducted three children interviews (C1-C3). All children interviewed stated they like their school and their teachers. Two children interviewed stated they have never seen teachers on their phone. One child stated they saw teachers on their phone "working".

Although staff may have been on their phones during work hours, there is no evidence which suggests it interfered with their ability to supervise children, therefore, the findings are unsubstantiated.

Exit interview conducted and report was reviewed with director Kathleen Corbett. Appeal rights were provided. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:

DATE: 09/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2